Experience

Shoes For Crews

• United States
• Retail Apparel and Fashion
• 200 - 300 Employee

• Client Success Account Manager

  • May 2023 - Present



NuGen Packaging

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Account Coordinator

  • Aug 2021 - May 2023



Impressionable Years Child Care Center

• Gambrills, Maryland, United States

• Operations Manager

  • Dec 2019 - Dec 2021



Yaymaker

• United States
• Entertainment Providers
• 1 - 100 Employee

• Business Owner

  • Feb 2015 - Dec 2021

  My Paint Nite journey began as a hobby of painting with friends. It was the one way I could take myself away from the world for a couple of hours while I sipped a little wine. So, I turned my love of the paint 'n sip industry into a business. I am now able to bring joy and life changing moments with so many people at our Paint Nite events. We encourage creativity by changing the color or composition of the painting and we see it all! I am passionate about fundraising for non-profits or anyone needing some help. We also find great joy in offering private events to groups for team building, birthdays, wedding parties and for no reason other than than a private get together. Please feel free to email me at elyse.small@paintnite.com with questions or inquiries! Cheers! Show less



The Packaging Design Group

• United States
• Packaging and Containers Manufacturing

• Customer Service Manager/ Quality Manager

  • Jun 2011 - Jun 2015



Package All, a TricorBraun Company

• United States
• Packaging and Containers Manufacturing
• 1 - 100 Employee

• Quality Coordinator

  • Aug 2000 - Feb 2011

  Maintained industry quality compliance standards Conducted internal/external audits (implementing/recommending improvements) Document control i.e. USP Test Results, DMF Access Letters, Certificates of Conformance and product specifications as they relate to client ANDA/NDA submissions Created, implemented and monitored SOP's Monitored facility/supplier quality standards, making improvements with department managers when necessary Oversaw incoming/outgoing material inspection Completed training program for Good Manufacturing Practices for Dietary Supplements - 2009 Obtained NSF Certification 2010 Purchasing 2004-2007 Successfully negotiated with vendors, relative to pricing and delivery cycles Maintained purchasing inventory control procedures Monitored the sequence of operations within the department to optimize work flow Reviewed market prices, delivery conditions and trends to determine present/future material availability Customer Service Representative 2002-2004 Processed incoming orders, updated customers on pricing and order availability Worked closely with sales in an effort to maintain a cohesive customer relationship Created and maintained a calendar of deliveries for use in client communication Show less



Pizza Hut

• United States
• Restaurants
• 700 & Above Employee

• General Manager, Area Trainer, Assistant Manager, Shift Manager, Waitress, Cook

  • Jan 1990 - Jan 2006

  Achieved position as General Manager with a 5 year time frame with the organization Responsible for 5 managers and approximately 40 hourly employees. Managed customer service, finance, training and budget controls at the store level. Analyzed results for location, creating strategies and programs for improvements. Maintained low turnover for crew and 90%+ score on all customer excellence review evaluations. Achieved position as General Manager with a 5 year time frame with the organization Responsible for 5 managers and approximately 40 hourly employees. Managed customer service, finance, training and budget controls at the store level. Analyzed results for location, creating strategies and programs for improvements. Maintained low turnover for crew and 90%+ score on all customer excellence review evaluations.



MSC Industrial Supply Co.

• United States
• Wholesale
• 700 & Above Employee

• Accounts Payable

  • Jan 1996 - Jan 2002

  Received and organized statements from vendors, vouched, processed payments Performed payroll functions Skilled in ADP and Paychex Reviewed statistical reports as required Received and organized statements from vendors, vouched, processed payments Performed payroll functions Skilled in ADP and Paychex Reviewed statistical reports as required