Experience

flydubai

• United Arab Emirates
• Airlines and Aviation
• 700 & Above Employee

• • Jun 2022 - Present

  - Manage, organize, and coach the Airport Services team.- Ensure adequate internal and external resources are available and correctly trained, deployed and presented.- Implement, monitor/review contracted suppliers against established SLAs and KPIs and ensure compliance with all regulatory requirements, company policies and procedures at allocated outstation – to include third-party agreements outside the main Handling Agents.- Drive service delivery to ensure contractual KPIs are satisfied and/or exceeded.- Promote awareness and compliance of service providers to the regulations of the authority in the country of operation.- Prepare station audit arrangements.- Establish process to facilitate swift authentication of invoices against services provided.- Monitor airport facilities and liaise with Terminal Management to initiate corrective actions as necessary.- Ensure completion of regular competence checks and audits of outsourced service providers.- Ensure prompt reporting of any irregular events and conduct follow-up investigations to derive appropriate corrective and preventative actions.- Identify underlying physical or procedural problems and recommend and implement solutions.- Meet formally with Service Partners/Providers to ensure that they are adhering to the flydubai processes and procedures.- Recommend possible development of Service Level Agreements to support renegotiation of existing Agreements.- Control all ground handling costs to ensure the operations are managed in the most cost-efficient way. Show less

• • Sep 2020 - Jun 2022

• • Dec 2018 - Sep 2020

• • May 2016 - Dec 2018



Bank of Khartoum

• Sudan
• Banking
• 700 & Above Employee

• Banker

  • Jul 2014 - Apr 2016



Elnnobala Devolpment Company

• Sudan

• Supply Chain Supervisor

  • Jan 2011 - Jan 2013