Experience

Mono

• Tunisia
• Artists and Writers

• Business Sales & Partnerships at Mono - Open Banking Infrastructure

  • Apr 2023 - Present

  •Deliver exceptional client relationship management to enterprise clients across various verticals such as lending, payments, BNPL, insurance, digital banking, investments. •Deliver excellent performance with respect to achieving Sales & Revenue targets. •Generate, prospect, qualify and convert leads into valuable long-term partnerships. •Possess expert-level knowledge of Customer Relationship Management (CRM) tools like Zendesk, Hubspot, Dynamics CRM, etc. to manage both internal and external client expectations. •Provide continuous support on the business side to resolve client challenges through issue qualification, documentation, escalation, and follow-through until full resolution. •Manage price negotiations, contract documentation, and product presentations with clients. •Create and cultivate valuable relationships between Mono and our multibillion-dollar clients across various verticals such as FinTech, insurance, Banks, etc. by anticipating their needs, exceeding their expectations, and delivering value. •Provide strategy and collaborate with others to develop initiatives that drive growth, customer retention, and product development. •Actively collaborate with other departments such as engineering, legal, and marketing to communicate client feedback, marketing campaigns, and meet customer expectations. •Provide strategy to team members in the account development department in line with the company’s long-term goals. Show less



UBA Group

• Nigeria
• Banking
• 700 & Above Employee

• Lead, Product Growth - Direct Card Routing, Fintech Solutions & Corporate Collections (NG & Africa)

  • Aug 2022 - Apr 2023

  Senior Banking Officer - Product Growth Lead. • Mapping out strategies on market penetration as regards Fintech digital products. • Lead key engagements on direct routing across Nigeria & Africa. • Develop creative strategies to drive transactions on specific collections platform in 19 countries. • Design and deployment of customized Collections solutions for organizations in conjunction with the I.T team • Project Management; responsible for ensuring integration process and go-live is achieved according to set timelines • Providing first level customer support and issue resolution • Performing monthly profitability analysis and presenting financials during monthly performance reviews • Creating Media campaign for internal and external customers to drive transactions • Training of Staff and customers on the use of Collections platforms • Analyzing in-house customer data continuously to target merchants for onboarding. • Coordinating Marketing teams to achieve high merchants onboarding • Continuous merchant transaction data analytics to spot inactive trends and follow-through with merchants to forestall merchant dormancy • Relationship management with Merchants/Customer and negotiation of fees and commissions Show less



SQUAD

• Australia
• Advertising Services
• 1 - 100 Employee

• Key Account Manager (Large Corporates, Fintechs & Techstars)

  • Oct 2021 - Aug 2022

  Leading acquisition of large businesses & techstars at SQUAD. Leading acquisition of large businesses & techstars at SQUAD.



GTBank

• Financial Services

• Account Relationship Manager - Financial Institutions & Telecoms (FINTEL)

  • Oct 2018 - Oct 2021

  • Manage relationships of core financial institutions, PFAs, insurance companies, asset managers, stockbrokers, FI Directors, Fintechs with market valuation more than N12Tn. • Excellent marketing and on-boarding of iconic prospects to boost revenue drive and profitability. • Balance sheet optimization and Treasury analytics. • Streamlined operational efficiencies by delivering recommendations for knowledge-based processes and procedures. • Identified and pursued valuable business opportunities to generate new company revenue and improve bottom-line profitability. • Established relationships with key decision-makers within the client's organization to promote growth. • Identified key products, services, customers and used data to devise innovative sales and marketing plans enabling dramatic growth. • Partnered with business teams and IT personnel to align project goals with business strategy and define project milestones. • Coordinated innovative strategies to accomplish objectives and boost long-term profitability. • Deposit mobilization through value chain banking and deployment of e-solutions to drive clients' sales and productivity. Show less


Nigerian Shippers Council
• Nigeria
• Government Relations Services
• 100 - 200 Employee
• Research and Data Management Intern

  • Oct 2013 - Dec 2013