Experience

Zrii,LLC

• Wellness and Fitness Services
• 1 - 100 Employee

• Ejecutivo Independiente

  • Feb 2016 - Present

  Si lo puedes soñar lo puedes hacer... If you can dream you can do it... ( Walt Disney)



Envoy Air

• Airlines and Aviation
• 700 & Above Employee

• Customer Service

  • Jan 2014 - Jun 2014

• Station Agent

  • Jan 2014 - Jun 2014

  My duties included directing marshal aircraft to and from gates, loading and unloading cargoServices aircraft and transport cargo between terminals and aircraft includes EM-140, EM-145, EM-175 and CRJ-700 Ensure safety used of ramp equipmentClean and service cabin interiors, including cockpit, lavatories and draining lavatoriesAssist passengers with their luggage and answer any inquiry regarding general travel informationEnsures FAA, company and airport regulations are followedGive directions about general terminal accessAssists passengers with check-in procedures, including tagging baggageBasic knowledge of Sabre system



BON APPETITE FOODSERVICE MANAGEMENT INC.

• Canada
• Hospitality
• 1 - 100 Employee

• Catering Operations Manager/Administrated Assistant

  • Aug 2012 - Jan 2014

  Pay supplier invoices in a timely manner.Record cash receipts and make bank deposits.Conduct periodic reconciliations of all accounts to ensure their accuracy.Maintain an orderly accounting filing system.Perform other duties assigned.Interacted with customers and provide with excellent customer service.Ability to interact with customers from diverse cultures and background.Promoted customer satisfaction through personal interactionFlexible and extend job duties by the restaurant Manager if required, meeting business demands and guest services needs.Performed duties as supervisor when necessary. Served customers and work with other staff in friendly courteous helpful professional manner.Helped the wait staff set up the rooms that they are working.Help the house with the billing department, taking order by phone or email.

• Catering Assistant

  • Aug 2001 - Jul 2012



US Airways (now American Airlines)

• Airlines and Aviation
• 700 & Above Employee

• Customer Service Agent

  • Oct 2007 - May 2008

  Greet and assist all customers in a prompt, friendly in a courteous manner, at the airport gate stations.Maintain facilities and equipment so as to ensure a neat, safe, efficient operating environment.Provide information, reservations and ticketing services to customers at company ticket and gate counters.Ability to work evenings, Saturdays & SundaysPresent a professional and positive image of Us Airways.Provide check-in assistance, ticketing, reservations, re-booking of itineraries, and boarding passes for passengers.Assist special needs passengers, resolve customer complaints and other duties.