Experience

OBL srl

• Italy
• Industrial Machinery Manufacturing
• 1 - 100 Employee

• After Sales Manager

  • Jan 2017 - Present

  AFTER SALES (01/2017 ÷ …).- After Sales Manager.- On-site technical assistance.- Management/Conduction of training courses on products for Customers, Agents and/or Distributors.- Management/Conducting maintenance training courses for Customers, Agents and/or Distributors.- Creation, control and continuous improvement of supporting documentation for training courses.

• Sales Engineer

  • Jan 2012 - Dec 2016

  INTERNATIONAL SALES (01/2012 ÷ 12/2016).- Americas sales engineer and customer service.- Creation, control and continuous improvement of Tools both for Marketing and for Sales Office activities.- Creation, control, periodic review and issue of the Product Price List.

• Quality Assurance Manager

  • Jan 1995 - Dec 2011

  QUALITY OFFICE (01/1995 ÷ 12/2011).- Internal auditor, for Quality System periodic audits (IMQ course).- Quality function responsible, for management and relationships with Third-party body certification.- Definition of criteria and method of conducting quality control on incoming material.- Implementation of a system of periodic surveillance of the quality level of the goods purchased.- Organization and management of periodic testing of instruments for testing, measurement and testing.- Responsible for preparation, periodic review and issue of the Quality Manual ISO 9001:2008.- Creation, control and continuous improvement of the entire repair process of the Customer's products. Show less

• Project Engineer

  • Oct 1988 - Dec 1994

  TECHNICAL OFFICE (10/1988 ÷ 12/1994).- Project engineer, for product range widening and compact dosing systems (skids and packages).- Technical documentation update (IOM, overall/sectional drawings, data sheets, etc ...).- Witnessed tests responsible, by the Customer and/or Third-party body Inspection.- Cooperation in the technical analysis of products to ascertain their conformity for the purposes of the "CE" marking (2006/42/EC) and for the creation of the related technical dossier.- Responsible in the technical analysis of products to ascertain their conformity for the purpose of the "ATEX" marking (94/9/EC) and for the creation of the related technical dossier.- 3 people responsible for the issue of technical documentation supplied with the finished product in compliance with the established deadlines.- Phone technical support responsible, for Domestic and International Customer. Show less