Elton Yang

Product Training Manager at Entrata
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Contact Information
us****@****om
(386) 825-5501
Location
US
Languages
  • Korean Elementary proficiency
  • English Native or bilingual proficiency

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Bio

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Wyatt Moore

Elton has shown a willingness to serve, support, and help others progress throughout his time at Entrata. He is eager for others to succeed and provides key troubleshooting and training for others that aid in their performance. He is a team player. He also humbly looks to improve personally and is anxious to implement feedback. Elton is an effective trainer and is eager to take on new opportunities. I look forward to his continued impact at Entrata.

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Credentials

  • Having Difficult Conversations: A Guide for Managers
    LinkedIn
    Dec, 2022
    - Nov, 2024
  • Building Resilience
    LinkedIn
    May, 2022
    - Nov, 2024
  • Communicating with Empathy
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Getting Things Done
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Improving Your Listening Skills
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Inclusive Instructional Design
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Instructional Design: Adult Learners
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Interpersonal Communication
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Tips for Working Remotely
    LinkedIn
    Apr, 2022
    - Nov, 2024
  • Using Questions to Foster Critical Thinking and Curiosity
    LinkedIn
    Apr, 2022
    - Nov, 2024

Experience

    • United States
    • Software Development
    • 700 & Above Employee
    • Product Training Manager
      • Apr 2022 - Present

      -Create, manage, and deliver custom training project plans for each assigned client -Deliver energetic and engaging training face-to-face and via virtual classrooms -Create, coordinate, and deliver training for large corporate events -Create & audit documentation, videos, and e-learning courses -Create, manage, and deliver custom training project plans for each assigned client -Deliver energetic and engaging training face-to-face and via virtual classrooms -Create, coordinate, and deliver training for large corporate events -Create & audit documentation, videos, and e-learning courses

    • United States
    • Real Estate
    • 500 - 600 Employee
    • Systems Training Manager
      • Dec 2020 - Apr 2022

      -Train newly hired staff on operational processes, systems, and policies.-Develop presentations and materials for formal training programs.-Partner with other departments for roll out of new initiatives and system upgrades.-Assist to develop materials needed to support policies and procedures (reference materials and tools).-Troubleshoot and assist employees to reinforce use of systems as well as policies and procedures.-Be willing to travel and execute any job duties as required to assist employee learning for improved operational performance.-Maintain a working knowledge of YieldStar, Bluemoon, and Entrata Core-Review all user manuals, training materials and other documents as needed to enable successful implementation and ensure materials are in line with policies and procedures.-Provide input and suggestions on processes and policies in support of organizational goals. Report on variances to policies, regulations and procedures.

    • Property Management Systems Trainer
      • Jul 2020 - Dec 2020

      -Organize and facilitate training sessions that focuses on performing Accounting, Leasing, and Maintenance workflows in Entrata Core-Troubleshoot RealPage Yieldstar integrations and workflows-Curate Excel spreadsheets that converts data into information that assists with operational business decisions (Macro VBA)

    • Property Management Accounting Systems Trainer
      • Apr 2019 - Jul 2020

      -Organize and facilitate training sessions that focuses on performing Accounting workflows in Entrata Core

    • Property Management Systems Support
      • May 2018 - Apr 2019

      -Provide technical, and operational assistance for properties utilizing Entrata Core-Respond to problems in workflow or unmet business needs with strategies and potential solutions-Train end users in operating Entrata Core

    • United States
    • Real Estate
    • 700 & Above Employee
    • Lead Community Assistant
      • May 2017 - May 2018

      -Responsible for bookkeeping, invoicing, and accounts receivable -Duties included tours, leasing paperwork, maintenance reporting, resident contact, problem resolution, lead follow-up and tracking lease renewals -Experienced in preparing lease documentation, and completing move-in/out procedures -Responsible for bookkeeping, invoicing, and accounts receivable -Duties included tours, leasing paperwork, maintenance reporting, resident contact, problem resolution, lead follow-up and tracking lease renewals -Experienced in preparing lease documentation, and completing move-in/out procedures

    • United States
    • Manufacturing
    • 700 & Above Employee
    • Sales Representative
      • Jun 2015 - Mar 2018

      -Achieved over $1000 in sales during the first 4 days of employment -Gained knowledge and experience in Personal Selling and Direct Marketing -Achieved over $1000 in sales during the first 4 days of employment -Gained knowledge and experience in Personal Selling and Direct Marketing

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Community Assistant
      • Oct 2015 - May 2017

      -Community Assistant duties included tours, leasing paperwork, maintenance reporting, resident contact, problem resolution, lead follow-up and tracking lease renewals -Experienced in preparing lease documentation, and completing move-in/out procedures -Skills gained such as producing marketing literature and executing marketing goals -Reviewed and organized over $4,000,000 worth of leasing documents -Mediator in business-to-consumer conflict -Community Assistant duties included tours, leasing paperwork, maintenance reporting, resident contact, problem resolution, lead follow-up and tracking lease renewals -Experienced in preparing lease documentation, and completing move-in/out procedures -Skills gained such as producing marketing literature and executing marketing goals -Reviewed and organized over $4,000,000 worth of leasing documents -Mediator in business-to-consumer conflict

    • Front Desk Representative
      • Apr 2012 - Aug 2014

      -Performed customer service to all customers, while acting with a "customer comes first" attitude -Handled daily operation cash flow as cashier -Instructed children, ranging from the ages of 3-13 year olds, the game of golf -Trained children in physical education and nutrition -Performed customer service to all customers, while acting with a "customer comes first" attitude -Handled daily operation cash flow as cashier -Instructed children, ranging from the ages of 3-13 year olds, the game of golf -Trained children in physical education and nutrition

Education

  • Baylor University - Hankamer School of Business
    Bachelor of Business Administration - BBA, International Business & Entrepreneuship & Corporate Innovations
    2014 - 2018

Community

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