Elspeth Bell
Programme Manager at Thalamos- Claim this Profile
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Bio
Experience
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Thalamos
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United Kingdom
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Mental Health Care
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1 - 100 Employee
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Programme Manager
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Jan 2022 - Present
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Clore Social Leadership
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United Kingdom
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Professional Training and Coaching
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1 - 100 Employee
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Digital Product Tester
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Jan 2021 - Present
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Digital Product Coordinator
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Jun 2021 - Jan 2022
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The University of Glasgow
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1 - 100 Employee
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Administrative Assistant
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Sep 2019 - Feb 2020
- A focus on administrative work that requires a strong attention to detail and the ability to proficiently use a computer and programmes such as excel and work.- The ability to prioritise and complete several different tasks. - The ability to work in a busy school office environment, responding to students’ enquiries. - A focus on administrative work that requires a strong attention to detail and the ability to proficiently use a computer and programmes such as excel and work.- The ability to prioritise and complete several different tasks. - The ability to work in a busy school office environment, responding to students’ enquiries.
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Festive Function Staff
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Nov 2019 - Jan 2020
- Working in a fast-paced environment as part of a large, often changing, team.- focusing on answering customers queries and making sure they have the best function and dining experience possible.- Having to keep motivated during long shifts and maintaining high quality work that was expected of us. - Ability to quickly perform tasks that were asked of me, but also use my initiative to solve problems as they arose. - Working in a fast-paced environment as part of a large, often changing, team.- focusing on answering customers queries and making sure they have the best function and dining experience possible.- Having to keep motivated during long shifts and maintaining high quality work that was expected of us. - Ability to quickly perform tasks that were asked of me, but also use my initiative to solve problems as they arose.
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Box Office Staff
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Aug 2019 - Sep 2019
- A direct focus on customer service and ability to sell a wide variety of show tickets. - Dealing with selling tickets and directing customers to their seats and ensuring the best experience possible. - Role as front of house, answering phones and directing queries about tickets and shows. - A direct focus on customer service and ability to sell a wide variety of show tickets. - Dealing with selling tickets and directing customers to their seats and ensuring the best experience possible. - Role as front of house, answering phones and directing queries about tickets and shows.
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Student Caller
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Feb 2016 - Jul 2019
- Tasks involved having a phone conversation with alumni to let them know about the projects at the University and encourage them to donate to the universities charitable sector, the Edinburgh Fund. - Donations are recorded on a computer system so I have competent IT skills. - Experience in negotiation and sales. Ability to talk to a wide range of people and have an engaging conversation resulting in a high level of experience in customer service and interaction. - Experience in keeping a professional manner while talking to alumni on the phone and being able to respond accurately to their requests and questions.
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Education
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The University of Edinburgh
MA Hons History, History -
University of Warsaw
Erasmus Exchange, 3rd Year of History Degree 2017-2018, History -
Hyndland Secondary School