I have known and worked with Elsa Espinosa for 20 years and I can recommend her without reservation. Elsa has a wealth of experience in Order Management and related Supply Chain and Commercial Management fields. I can attest to her: Ability to manage complex commercial situations to a successful conclusion Ability to manage organizational transitions with no impact to customers or to company financial indicators Problem solving ability People management skills – including remote management of employees in other countries. Perseverance Reliability Loyalty Elsa is a solid performer individually and as a manager. She is real team player and a pleasure to work with. Regards, Matthew Bate | Director Global Scheduling & Customer Order Management mbate@ciena.com | Direct +1.514.228.2424 | Mobile +1.514.919.2724

To Whom It May Concern: As a colleague of Elsa Espinosa’s at Ciena Communications for the past few years, I have benefitted from her excellent work ethic in supporting the customer requirements of a large global customer. She was instrumental is providing the analytical skills required to develop a streamline process for order receipt, evaluation and scheduling for subsequent shipments to various domestic/international locations. Elsa has demonstrated the ability to interpret contract requirements for compliance, which is not to be taken lightly in the corporate environment. She is detailed oriented and can see how processes can be modified to accommodate changes and business expansion. She embraces the opportunity to work on new projects and communicates openly when working in both small and large teams. Elsa has well developed written and oral skills. Her correspondence is written at the right target audience with the right level of detail. Elsa led her team effectively and reached agreed upon business objectives. Elsa is very generous with her time and expertise which would make her an asset to any organization. She communicates and interacts well with others regardless of their title or position in the organization. Her good nature makes it easy to work on difficult projects with tough deadlines. I'd be happy to answer any additional questions you may have. Regards, Phyllis May CIENA Communications 404-273-2645 Email: phmay@ciena.com

I have known and worked with Elsa Espinosa for 20 years and I can recommend her without reservation. Elsa has a wealth of experience in Order Management and related Supply Chain and Commercial Management fields. I can attest to her: Ability to manage complex commercial situations to a successful conclusion Ability to manage organizational transitions with no impact to customers or to company financial indicators Problem solving ability People management skills – including remote management of employees in other countries. Perseverance Reliability Loyalty Elsa is a solid performer individually and as a manager. She is real team player and a pleasure to work with. Regards, Matthew Bate | Director Global Scheduling & Customer Order Management mbate@ciena.com | Direct +1.514.228.2424 | Mobile +1.514.919.2724

To Whom It May Concern: As a colleague of Elsa Espinosa’s at Ciena Communications for the past few years, I have benefitted from her excellent work ethic in supporting the customer requirements of a large global customer. She was instrumental is providing the analytical skills required to develop a streamline process for order receipt, evaluation and scheduling for subsequent shipments to various domestic/international locations. Elsa has demonstrated the ability to interpret contract requirements for compliance, which is not to be taken lightly in the corporate environment. She is detailed oriented and can see how processes can be modified to accommodate changes and business expansion. She embraces the opportunity to work on new projects and communicates openly when working in both small and large teams. Elsa has well developed written and oral skills. Her correspondence is written at the right target audience with the right level of detail. Elsa led her team effectively and reached agreed upon business objectives. Elsa is very generous with her time and expertise which would make her an asset to any organization. She communicates and interacts well with others regardless of their title or position in the organization. Her good nature makes it easy to work on difficult projects with tough deadlines. I'd be happy to answer any additional questions you may have. Regards, Phyllis May CIENA Communications 404-273-2645 Email: phmay@ciena.com

I have known and worked with Elsa Espinosa for 20 years and I can recommend her without reservation. Elsa has a wealth of experience in Order Management and related Supply Chain and Commercial Management fields. I can attest to her: Ability to manage complex commercial situations to a successful conclusion Ability to manage organizational transitions with no impact to customers or to company financial indicators Problem solving ability People management skills – including remote management of employees in other countries. Perseverance Reliability Loyalty Elsa is a solid performer individually and as a manager. She is real team player and a pleasure to work with. Regards, Matthew Bate | Director Global Scheduling & Customer Order Management mbate@ciena.com | Direct +1.514.228.2424 | Mobile +1.514.919.2724

To Whom It May Concern: As a colleague of Elsa Espinosa’s at Ciena Communications for the past few years, I have benefitted from her excellent work ethic in supporting the customer requirements of a large global customer. She was instrumental is providing the analytical skills required to develop a streamline process for order receipt, evaluation and scheduling for subsequent shipments to various domestic/international locations. Elsa has demonstrated the ability to interpret contract requirements for compliance, which is not to be taken lightly in the corporate environment. She is detailed oriented and can see how processes can be modified to accommodate changes and business expansion. She embraces the opportunity to work on new projects and communicates openly when working in both small and large teams. Elsa has well developed written and oral skills. Her correspondence is written at the right target audience with the right level of detail. Elsa led her team effectively and reached agreed upon business objectives. Elsa is very generous with her time and expertise which would make her an asset to any organization. She communicates and interacts well with others regardless of their title or position in the organization. Her good nature makes it easy to work on difficult projects with tough deadlines. I'd be happy to answer any additional questions you may have. Regards, Phyllis May CIENA Communications 404-273-2645 Email: phmay@ciena.com