Experience

Smart Care Digital Services

• Sudan
• IT Services and IT Consulting
• 1 - 100 Employee

• Head of Products

  • Apr 2021 - Present

  • Led a 10-member cross-functional team at Smart Care, a leading provider of digital services and mobile development. • Successfully published a B2C mobile application on Google Play and the App Store, reaching a wide customer base and enhancing brand visibility. • Leveraged strong product management skills to oversee the end-to-end product lifecycle, ensuring seamless alignment with business goals and customer needs. • Implemented Agile methodologies to drive efficient product development and delivery, enabling timely and high-quality releases. • Collaborated closely with stakeholders, including cross-functional teams, executives, and clients, to gather requirements, define product roadmaps, and prioritize features. • Conducted comprehensive market research and competitive analysis, leveraging insights to drive data-driven product strategy and decision-making. • Developed and maintained strong relationships with key clients, actively seeking their feedback and input to drive product enhancements. • Utilized analytics, user feedback, and market trends to inform product decisions and optimize user experiences. • Mentored and coached the 10-member cross-functional team, fostering a culture of innovation, collaboration, and continuous improvement. • Successfully launched multiple software products, achieving positive user feedback and contributing to revenue growth. Show less



Ahfad University for Women

• Sudan
• Higher Education
• 100 - 200 Employee

• Teaching Assistant

  • Dec 2018 - Present

  OOP, Advance PHP. Flutter OOP, Advance PHP. Flutter



The World Bank

• United States
• International Trade and Development
• 700 & Above Employee

• Management Information System Consultant - SSN Project

  • Jun 2021 - May 2022

  • Manage MIS team and technical Requirements of the project. • Manage In-house and outsource development of MIS project. • Responsible for planning architecture, approving requested equipment’s, hosting, support renewals • Responsible for Integrating with different programs and NOG’s of related Social Safety projects. • Investigate and troubleshoot to maintain the stability of MIS system holds 900K+ households. • Technical focal for technical vendors and service providers, operations, SLA to maintain MIS system stability. • Supervise testing and approve collected summary of UAT for each development stage with vendors. Show less



Sudani

• Sudan
• Telecommunications
• 100 - 200 Employee

• B2B Digital Services Professional

  • Mar 2020 - Mar 2021

  • Managed B2B product portfolio in the digital services division of Sudatel Telecom, a leading telecommunications company. • Developed and executed strategic product roadmaps to meet the evolving needs of corporate clients and drive revenue growth. • Conducted market research, competitive analysis, and customer insights to identify market opportunities and define product requirements. • Collaborated closely with cross-functional teams, including sales, marketing, and engineering, to ensure successful product launches and ongoing support. • Utilized Agile methodologies to drive efficient product development cycles and ensure timely delivery. • Led pricing strategies and competitive positioning for B2B products, optimizing profitability and market competitiveness. • Acted as a key point of contact for corporate clients, understanding their unique requirements and providing effective product solutions. • Defined and tracked key performance indicators (KPIs) to measure the success and performance of B2B products. • Worked closely with the sales team to provide product training and support, enabling them to effectively communicate product value propositions to customers. • Conducted regular product performance reviews, gathering customer feedback and incorporating it into future product iterations. • Stayed updated on industry trends, emerging technologies, and competitive landscape to inform product strategy and roadmap decisions. Show less



Sudatel Telecom Group, Ltd

• Sudan
• Telecommunications
• 700 & Above Employee

• Software Application Senior Engineer

  • Mar 2016 - Mar 2020

  Developed robust software solutions for data center infrastructure using Agile methodologies. Collaborated with cross-functional teams to design and implement ITIL-aligned software solutions. Utilized programming languages (Java, Python, PHP) and frameworks (Laravel) for scalable and efficient development. Built a real-time dashboard from system APIs for monitoring data center metrics. Conducted thorough testing, debugging, and optimization of software components. Served as Scrum Master for a team of developers, ensuring Agile principles and practices were followed. Participated in evaluating third-party software and selecting technologies. Gathered requirements, defined specifications, and delivered customer-centric solutions. Monitored software performance, resolved issues, and implemented enhancements. Stayed updated with emerging technologies and industry trends. Provided mentorship to junior software engineers. Show less



Trainer (in Description)

• Instructor

  • Nov 2010 - Oct 2019

  Teaching Programming Languages and software related topics and many Colleges and institutes • City and Gulids - Software Engineer, Visual Basic .net, OOP in C++. • Royal College - Software Engineer, Web Technologies. • Sudacad Institute - ASP.net, C#, Visual Basic, Web Design & Development, PHP & MySQL, JavaScript • Alqima Institue - Web Design • Byader Oxford - Webmaster using PHP & MySQL. • Hyderabad Academy - Webmaster using PHP & MySQL. • Sanhory For Technologies - PHP& MySQL, Web Design, PHP Frameworks , Laravel Framework. • Many papers in many events, Presenter, Speaker. Show less



Sanhory For Technologies

• Sudan
• Software Development

• Co-Founder & Project Manager

  • Jun 2011 - Feb 2016

  • Analyzing Customer needs and provide desktop and web software. • Provide Hosting solutions for companies and reseller from other vendors • Solve and close hosting related tickets ( Web hosting, VPS’s) control panels (Cpanel, Plesk, Virtulizor.etc). • Develop and lead team of develpers using different technologies (mostly: C#, VB, PHP). • Deploy, Configure and Customize different CMS (Wordpress, Joomla, Drupal, Vbultin, Opencart, Magento). • Social Marketing and marketing campaign plans for customers (Include: offers, Prizes…etc). • Lead different team members in different projects. • Business Development. Show less



National Councol for Technical And Technological Education

• DBA & Site Administrator

  • Nov 2010 - Jan 2012

  - Responsible of the Database of all technical Schools and Universities in Sudan - Built School Management System to integrate with reporting database, so schools managers can manage their environment of teachers, students, subject, fees, timetables and results, the council can report of these data automatically. - Build Council website using Joomla CMS and apply National Information Center Standard of websites. - Responsible of the Database of all technical Schools and Universities in Sudan - Built School Management System to integrate with reporting database, so schools managers can manage their environment of teachers, students, subject, fees, timetables and results, the council can report of these data automatically. - Build Council website using Joomla CMS and apply National Information Center Standard of websites.



City & Guilds

• United Kingdom
• Education
• 700 & Above Employee

• Teacher

  • Dec 2010 - Dec 2011

  IT and Electrical Students - Visual Basic .Net - Software Enginner - OOP in C++ IT and Electrical Students - Visual Basic .Net - Software Enginner - OOP in C++