Information System Project Lead

• Jun 2022 - Present

Senior Application Business Partner

• Sep 2015 - Present

• Liaise between the different business functions, IT team and external vendors in conceptualizing and implementing technological solutions. • Manage different projects from initiation to completion and ensure its successful introductions to stakeholders. • Collaborate with the company’s different departments to collect their needs and requirements for better and smooth working experience. • Handle and Responsible of the implementation of the ERP project’s different phases (SAP FICO) for one of the group companies, the implementation phase was successfully completed and currently I am handling the after go live support. • Organize meetings with the stakeholders to capture ‘As Is’ processes, requirements and to share ideas to perform requirements analysis accordingly. • Evaluate business processes, uncover areas for improvement, and come up with suggested solutions from business perspective. • Responsible for projects documentation such as creating workflows diagrams for business mapping, developing solution/product description, editing users’ manuals and signed documents. • Track project activities and communicate milestones to key stakeholders. • Work closely with all project’s stakeholders to get their input and ensure their effective cooperation and involvement. • Prepare periodic project reviews reflecting project situation. • Test, monitor, introduce and evaluate the solution before and after implementation to ensure its effectiveness, customers' satisfaction, and the quality-of-service support. Show less

Corporate Social Responsibility (CSR) and International Relations (IR) Committees Coordinator

• Nov 2011 - Sep 2015

Fundraising Activities Officer

• Nov 2008 - Oct 2011

Trademarks Assistant

• Jan 2007 - Oct 2008