Experience

GEICO Tech

• United States
• Insurance
• 1 - 100 Employee

• Infrastructure Engineer

  • Jun 2021 - Present



The National Society of Leadership and Success (NSLS)

• United States
• Higher Education
• 500 - 600 Employee

• Member

  • May 2019 - Present

  Work with other members to aid each other in completing academic goals. Learn from different NSLS speakers.

• Publicity Officer

  • Sep 2019 - May 2020

  -Create and maintain content for chapter website and social media pages. -Creatively advertise the NSLS and specific events hosted by the chapter. -Reach out to professors, other student organizations, departments and other groups on campus to promote the NSLS and its events. -Create flyers to promote the Society and upcoming NSLS events on campus.



Alpha Kappa Alpha Sorority, Incorporated

• United States
• Civic and Social Organizations
• 200 - 300 Employee

• Member

  • Apr 2021 - Present



National Society of Black Engineers

• Non-profit Organizations
• 400 - 500 Employee

• Vice President

  • May 2020 - May 2021

  -Assist the President with all duties necessary to successfully run the chapter-Acting for the President upon his/her absence, upon his/her request, or in the event the President is temporarily unable to serve-Oversee Committee Chairs by supporting them with needed tools and resources, as well as holding them accountable for their goals

• Public Relations Officer

  • Mar 2019 - May 2021

  -Create flyers to promote the Society and approaching NSBE events on campus-Advertise the NSBE and events hosted by the chapter on social media platforms-Generate interest in the society and create social media presence



TU Division of Strategic Partnerships & Applied Research

• United States
• Higher Education
• 1 - 100 Employee

• IT Help Desk Intern

  • Feb 2020 - May 2021

  -Identifying and resolving computer and software related issues. -Providing desktop support and technical assistance to SPAR’s staff computers. -Maintaining user’s accounts in Active Directory. -Determining the best solution based on the issue and details provided by staff. -Supporting desktop applications. -Installing software. -Resetting SPAR staff account passwords. -Using SPAR’s ticketing system to maintain accurate documentation on Help Desk procedures. -Identifying and resolving computer and software related issues. -Providing desktop support and technical assistance to SPAR’s staff computers. -Maintaining user’s accounts in Active Directory. -Determining the best solution based on the issue and details provided by staff. -Supporting desktop applications. -Installing software. -Resetting SPAR staff account passwords. -Using SPAR’s ticketing system to maintain accurate documentation on Help Desk procedures.



Towson University

• United States
• Higher Education
• 700 & Above Employee

• Campus Programs and Client Services Technician

  • Aug 2019 - Apr 2020

  -Assisted the department and worked with others to develop, implement, and organize various projects and tasks -Performed office duties including documentation, proofing and editing, research, reporting, project management, sending emails, and the creation of training resources -Updated programs with new training videos, improved resources, new users, and deactivates users -Updated and sorted hard drives then input the information into the system -Encrypted and troubleshoots regularly on laptops and desktops Show less



Chipotle Mexican Grill

• United States
• Restaurants
• 700 & Above Employee

• Crew Member

  • Sep 2018 - Jun 2019

  • Provided excellent customer service and served food polity in a fast paced environment. • Effectively communicated with coworkers to delegate responsibilities while serving customers. • Organized and cleaned serving and kitchen stations throughout work shifts. • Provided excellent customer service and served food polity in a fast paced environment. • Effectively communicated with coworkers to delegate responsibilities while serving customers. • Organized and cleaned serving and kitchen stations throughout work shifts.



Safeway

• Retail
• 700 & Above Employee

• Cashier

  • Jun 2016 - Aug 2017

  • Provided excellent customer service by thorough communication. • Interacted with customers to facilitate information regarding products and food inquiries. Resolved all customer complaints. • Operated register efficiently and accurately. • Provided excellent customer service by thorough communication. • Interacted with customers to facilitate information regarding products and food inquiries. Resolved all customer complaints. • Operated register efficiently and accurately.