Experience

Anima Youth C.I.C.

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Head of Youth Strategy & Projects

  • Aug 2020 - Present

  • Spearheaded the development of the BIG SIS LIL SIS Mentoring project, securing multi-year funding to provide support to marginalized girls at risk of mental health challenges and social isolation through trusted and trained female adult mentors. Notably, achieved a remarkable 100% increase in reported mental health improvements among participants in 2022 • Secured a multi year local government contract with Southwark Council for the organization's Girls CSE & Gang Exploitation Project in Southwark · Led the digital transfer of 5 core projects during the pandemic, adopting youth-appropriate software to maintain and enhance service user engagement. · Developed collaborative relationships with 8 universities during the pandemic for the NEXTSTEPZ social mobility project. · Formulated a comprehensive Social Media marketing strategy and revitalized the company's Instagram account, resulting in a remarkable 720% increase in Instagram followers and over 60% improvement in user engagement. · Successfully acquired more than £300,000 in grant funding and partnerships by spearheading written funding applications and partnership development. · Led the project that earned the organization a nomination for 'Best Emerging Voice' and achieved 3rd place in the London Community Foundation and Citi Bank awards. · Generated quarterly and yearly Impact reports for funders, Companies House, and the Community Interest Company Report, providing a comprehensive overview of the organization's achievements and impact. Show less



Missing People

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Service Development & Contract Manager (Hertfordshire Council Missing Childrens Service)

  • Sep 2019 - Aug 2020

  • Led the contract management of the company's Return Home Interview & 1-2-1 Intensive Support Service, commissioned by Hertfordshire City Council as their Missing Children's Service. This included formulating review reports and presenting them to the local authority's senior management, contributing to a successful 2-year extension of the service. • Provided key advice to upper management on the design of youth-friendly impact measurement techniques, which were successfully adopted. • Executed a multitude of training sessions, both internally and externally to local authorities and community organizations. This includes a guest lecture at Portsmouth University on the topic of Contextualized Safeguarding. • Effectively managed and mentored the Service Team Leader and Assistant Team Leader, facilitating their supervision of a team of 5 frontline staff members. • Selected as a board member for Equality, Diversity, and Inclusion (EDI), responsible for disseminating and endorsing best practices with support from the Director of People and HR Manager. Tasks also included reviewing and redeveloping marketing content for public-facing campaigns, engaging with staff and volunteers on EDI matters, and representing their collective views at meetings. Show less



Reaching Higher Charity

• United Kingdom
• Non-profit Organization Management
• 1 - 100 Employee

• Strategy & Operations Lead (Head of Schools & Community)

  • Sep 2018 - Oct 2019

  • Directed a multidisciplinary team of 7, overseeing both community and school-based initiatives. • Established successful collaborations with 9 educational institutions, facilitating the implementation of our school projects. • Redesigned and executed the organization's Safeguarding Policy and Strategy, which involved delivering a comprehensive training day, re-educating 60 volunteers, and 15 staff members, resulting in a satisfaction rate of 100%. • Orchestrated a 5-day Youth Easter Residential program, accommodating 80 young individuals and managing 60 volunteers. • Procured a strategic partnership with the Royal Bank of Scotland to support our Community Mentoring Programme. • Pioneered the application of the "Home, School, Life" strategic model across various projects. • Led the creation and distribution of impact reports for all organizational projects, serving the requirements of our funders. Show less



London Borough of Hounslow

• United Kingdom
• Government Administration
• 700 & Above Employee

• Youth Justice Service Officer

  • May 2018 - Sep 2019

  · Advised senior management on an alternative approach, leading to me successfully implementing a new asset-based intervention project replacing the old project, which received a 100% service user satisfaction rating. · Delivering the Prevention programme, working with young people at risk of Gang Exploitation, leading on providing support to young girls at risk · Successfully achieved and over achieved on KPI’s across the 1.5 years of working in the role · Assisting on Projects for young people on intensive Orders made by the Courts. · Monitoring and assessing young people progress against their assessment plan · Acting as an Appropriate Adult, attending police stations to ensure youth in custody has the appropriate care and guidance Show less



Richmond and Wandsworth Councils

• United Kingdom
• Government Administration
• 700 & Above Employee

• Housing Assessment Advisor (Young Persons Lead)

  • Apr 2018 - Oct 2018

  · Providing Housing Advice and undertaking full assessments of client housing needs in order to establish existing housing rights, identify appropriate housing solutions and options, · Successfully prevented 100% of my ‘at risk of homelessness’ cases from becoming homeless · Investigating applications for assistance with housing under the terms of the Housing Act 1996 (Part VI and Part VII) as amended, recommending appropriate action and issuing legally sound decision letters. · Leading on the assessment and investigation of all Young People homeless cases including missing from home and referrals to Children’s Services · Appointed as Project Manager for the Youth Homelessness cases, working in partnership with Social Services to put in place proper housing solutions for young people leaving care and young people deemed homeless or at risk of becoming homeless. Show less

• Children & Young People's Service Coordinator

  • Apr 2017 - Mar 2018

  · Successfully managed a multidisciplinary team: 3 Supervisors, 8 Advisors, including recruitment of volunteers · Successfully developed the Children and Young Peoples Runaway Helpline Support Service, including managing a yearly budget of £165,000 · Successfully project managed 4 projects from start to finish; Missing Education Project, the #iWillSharemyStory Youth Social Action Project, Runaway Helpline Service, and CSE Say Something text line · Successfully led, designed and conducted over 30 consultations with Children and Young people across England on all things Missing, generating an 80% engagement rating · Tracking, Reporting and Evaluating the Services we offer to Children and Young People · Children and Young Peoples Safeguarding Officer, advising other departments on CYP safeguarding issues Show less



Look Ahead Care and Support

• United Kingdom
• Non-profit Organizations
• 400 - 500 Employee

• Community Mental Health & Housing Team Leader

  • Aug 2016 - Apr 2017

  Promoted to Team Leader with the added responsibility of conducting all Mental Health / Housing Assessments of service users referred into the service. Successfully led team of 6 Mental Health and Supported Housing workers to complete Housing Health & Safety checks, Risk Assessments and Risk Management Plans and Key work support work. Successfully supported and managed a case load of 14 high needs and high risk service users, providing key work sessions, mental health and housing management support. Show less



Farrer & Co

• United Kingdom
• Law Practice
• 500 - 600 Employee

• Legal Administrator

  • Jan 2015 - Feb 2016

  - Tasked with producing, checking and dispatching reminder letters, statements and emails to clients and ensuring that all queries and any requests for payments have been followed. - Monitoring the Credit Control and AML email inbox and answering queries. - Entering and maintaining notes in the Collection system - Banking cheques and BACS received in payment of invoices and taking card payments - Supporting Head of Finance and Senior Credit Controller with administration duties - Tasked with producing, checking and dispatching reminder letters, statements and emails to clients and ensuring that all queries and any requests for payments have been followed. - Monitoring the Credit Control and AML email inbox and answering queries. - Entering and maintaining notes in the Collection system - Banking cheques and BACS received in payment of invoices and taking card payments - Supporting Head of Finance and Senior Credit Controller with administration duties