Senior Director, Business Development

• Oct 2020 - Present

I love what I do, Sales. For me sales is more of a consultative solution, rather than a suite of services and 'take your pick'. I like to understand my Clients, their particular current struggles and provide solutions that may ease those burdens. I like to brainstorm with them, throw around ideas together and provide the service that is right for them.By doing this, I have built a great network of Pharma, Biotech and CRO connections, and have an extensive commercial awareness to ensure they benefit, as well as protecting the company goals.

Director, Business Development

• Mar 2018 - Oct 2020

Business Development Manager

• Sep 2017 - Feb 2018

Director of Global Sales

• Jan 2017 - Sep 2017

Overseeing the full B2B side of the business and the global sales team, a team of 13 in different countries.Achievements: - Successfully researched and implemented brand new CRM system for the B2B side of the business. Migrated all existing database and designed new dashboards for use with existing and new business.- 12 Month Marketing Road Map being executed successfully with the newly appointed Marketing Manager. Language specific and tailored to events as well as client specific mailing.- New reporting in place, to give a clear overview on pipelines, what stage, estimated TTV and estimated live date. 360 clear view for all to see at every stage to include a sales stage funnel- Sales Team split into 2 core teams, Account Management Team and Pipeline Team to ensure smoother continuity for both new and existing clients.

EMEA Sales Director

• Apr 2016 - Jan 2017

- Initially starting as EMEA and expanded within 2 months to do International, to direct the B2B Sales team with sales managers located regionally in UK & Ireland, Italy, Germany, Spain, Middle East, Nordics, Greece, China and Thailand to hit and exceed budgets and goals.- Any further expansion responsible for all interviewing and hiring- Manage sales managers to develop and progress in their personal career goals using kpi's and regular 1-1's- Manage and monitor the International marketing budget-Prepare the annual budgets for the B2B International budgets then divide per region.- Prepare annual and quarterly strategies for all regions- Prepare marketing strategy for all regions- Prepare per client strategies to win majority share against competitors and generate ongoing revenue- Hunt new business internationally- Manage and monitor P&L- Arrange sales team weekly meeting, bi-monthly meetings and training- Prepare for weekly management board meeting- Prepare and monitor commercial agreements

Director of Business Development EMEA

• Oct 2015 - Apr 2016

- Developing new and existing business, building rapport and generating ongoing revenue across Europe and Middle East. - On-boarding and formulating commercial agreements with new accounts. - Training agents on products and sales technique. - Arrange FAM trips and incentives. - Manage Business Development Manager to exceed sales goals and to generate to leads and clients for our growing New business portfolio- Push my growing team of Business Development Managers to excel and succeed to their own career ambitions.

Director of Business Development UK & Ireland

• Jun 2015 - Oct 2015

- Developing new and existing business, building rapport and generating ongoing revenue. - On-boarding and formulating commercial agreements with new accounts. - Training agents on products and sales technique. - Arrange FAM trips and incentives. - Manage Business Development Manager to exceed sales goals and to generate to leads and clients for our growing New business portfolio- Push my growing team of Business Development Managers to excel and succeed to their own career ambitions.

Head of Business Development (UK and Ireland)

• Aug 2014 - Jun 2015

- Developing new and existing business, building rapport and generating ongoing revenue.- On-boarding and formulating commercial agreements with new accounts. - Training agents on products and sales technique.- Arrange FAM trips and incentives. - Manage Business Development Manager to exceed sales goals and to generate to leads and clients for our growing New business portfolio

Business Development Manager UK and Ireland

• Jul 2013 - Jul 2014

Sales Manager and Strategic New Business UK

• May 2010 - Jul 2013

May 2010 – July 2013: UK Sales Manager and Strategic New Business - Bedsonline (TUI)Initially employed as a Sales Manager tasked with increasing revenue from existing accounts as well as securing new business from within my territory of the Midlands, East and Scotland. Based on my strong performance, knowledge and attitude I was promoted in September 2011 to UK Sales Manager and Strategic New Business, tasked with developing business on a national level. Developing new and existing business, building rapport and generating ongoing revenue. On-boarding and formulating commercial agreements with new accounts.  Training agents on products and sales technique. Arrange FAM trips and incentives.  Marketing and Budgets.

Senior Contact Centre Advisor

• Aug 2008 - May 2010

August 2008 – May 2010: Tailor-Made Cruise Specialist - Totally Travel Working from home, compiling tailor-made cruise and stay packages, as well as land-based holidays, in accordance with individual customer requirements. Working to compile packages utilising service from all operators in the market, allowing creation of solutions that secure strong margins and deliver to exact requirements. Creating monthly mailings detailing these tailored packages to maximise revenue.Key Achievements  Almost every month I fell within the top 3 for Tour Operations Sales. I achieved the first ever sale for Totally Worldwide.

Travel Specialist

• Jul 2004 - Aug 2008

July 2004 - August 2008: Travel Specialist - RCI Travel (Affinion)RCI provided travel agency services over the telephone, coordinating and offering discounted rates on holiday packages to customers of Royal Bank of Scotland. The company also sold time-share solutions.  Based within a busy call-centre, answering calls efficiently and effectively, meeting member’s needs and requirements whilst maintaining a professional manner. To sell specific operator packages to all destinations.Key Achievements Target of 6 holiday Network weeks (leftover time-shares) for the year however have achieved 32 weeks up to July, averaging Bonus 15 for the year in bonus levels.

Sales and Marketing Manager UK and Europe

• Feb 2002 - Jun 2004

May 2002 - June 2004: Coco Reef Resort and Spa, TobagoSales and Marketing (Business Development) Manager, UK and EuropeHead-hunted by the owner of this popular luxury resort, I was responsible for promoting and marketing the facilities through an array of means, securing ground-breaking results. Operating within and managing defined marketing budgets, formulating strategic proposals. Establishing new and developing existing relationships with Coco Reef’s Travel partners. Employing PR, Educationals / FAM Trips, Trade Shows, and direct Sales. Training Travel Agents and Tour Operators.Key Achievements 100% occupancy achieved, first time ever for the resort – 95% from UK.  Voted best Resort in the Caribbean through my marketing efforts.

Worldwide Specialist

• Jun 2001 - Feb 2002

Leaving Education – June 2002: Thomas Cook Signature (Formerly Accoladia)Caribbean/Far East Travel ConsultantMatching Customers requirements to find suitable holidays to match their needs in the Caribbean and Far East, as well as organising group holidays and organising weddings abroad. Head-office based. Motivating staff with their incentives to try and increase their sales, Key Trainer to new staff.Key Achievements  Top World Traveller Trainee Award Top Seller June, July, August, September, November

Worldwide Travel Consultant

• Jun 2000 - Jun 2001

June 2001 (Alongside Education): Thomas Cook Retail LtdWorldwide Travel ConsultantBranch-based travel agency position.Key Achievements Top direct seller for 5 months in a row. NVQ Travel Levels 1 and 2 gained.Education and Training