Eloisa Ortiz de Zarate Rivera

Director Contact, Support & Customer Communication at Avis México
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Contact Information
us****@****om
(386) 825-5501
Location
Mérida, Yucatán, Mexico, MX
Languages
  • English Professional working proficiency
Skills

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Credentials

  • International Customer Service
    Service Quality Institute Latin America
    Oct, 2015
    - Nov, 2024

Experience

  • Avis México
    • Mexico
    • Travel Arrangements
    • 100 - 200 Employee
    • Director Contact, Support & Customer Communication
      • Aug 2014 - Present

      Contact Center, Yield Management, Online Business Development and Corporate Image

    • Corporate Area Manager
      • Feb 2001 - Jul 2014

    • Reservations Manager
      • Nov 1997 - Jan 2001

  • Four Seasons Hotels and Resorts
    • Canada
    • Hospitality
    • 700 & Above Employee
    • Reservations Manager
      • Dec 1993 - Nov 1997

      Rate inventory administration Rooms availability administration Forecast Reservation Center Key performance indicator Rate inventory administration Rooms availability administration Forecast Reservation Center Key performance indicator

Education

  • Universidad Anáhuac Mayab
    Master, Corporate Communication
    2005 - 2007
  • Instituto Politécnico Nacional
    Graduated College, Tourism and Travel Services Management
    1983 - 1987

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