Elnaz Mehrdad
System and Process Management at Omid Computer Services (OCS)- Claim this Profile
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Persian Native or bilingual proficiency
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English Professional working proficiency
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Greek Elementary proficiency
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Turkish Limited working proficiency
Topline Score
Bio
Anita Parvin
Elnaz is a responsible, persistent and precise girl in her job. She is proficient in project management topics and is a process analyst. It is a pleasure to work with her as a team. She Is very kind and supportive.
Ali Soroush
During our time working together, Elnaz consistently demonstrated exceptional skills such as analyzing current processes and defining new ones, and also observing aforementioned processes with problem solving approach. She has outstanding eyes for finding new solutions and also challenging status quo with never-ending appetite for improvement. I am confident that having her in any role means having trust worthy member who would deliver her bests and dedication for common goals. Needless to mention, her personality and moral codes not only makes her an "invaluable asset" for any team, but also brings new energy and momentum to reach further progress.
mahdie mirzaali
I had the pleasure of working with Elnaz for about two years at the Dotin Company as a teammate. She consistently gave 100% of herself to our team, and was critical in ensuring the completion of our projects by the deadline. Elnaz‘s work ethic was impeccable, and she was always the first person to offer help and support. Overall, Elnaz was a pleasure to work with and I have qualms recommending her to anybody looking for an excellent Systems & Methods Expert!
Anita Parvin
Elnaz is a responsible, persistent and precise girl in her job. She is proficient in project management topics and is a process analyst. It is a pleasure to work with her as a team. She Is very kind and supportive.
Ali Soroush
During our time working together, Elnaz consistently demonstrated exceptional skills such as analyzing current processes and defining new ones, and also observing aforementioned processes with problem solving approach. She has outstanding eyes for finding new solutions and also challenging status quo with never-ending appetite for improvement. I am confident that having her in any role means having trust worthy member who would deliver her bests and dedication for common goals. Needless to mention, her personality and moral codes not only makes her an "invaluable asset" for any team, but also brings new energy and momentum to reach further progress.
mahdie mirzaali
I had the pleasure of working with Elnaz for about two years at the Dotin Company as a teammate. She consistently gave 100% of herself to our team, and was critical in ensuring the completion of our projects by the deadline. Elnaz‘s work ethic was impeccable, and she was always the first person to offer help and support. Overall, Elnaz was a pleasure to work with and I have qualms recommending her to anybody looking for an excellent Systems & Methods Expert!
Anita Parvin
Elnaz is a responsible, persistent and precise girl in her job. She is proficient in project management topics and is a process analyst. It is a pleasure to work with her as a team. She Is very kind and supportive.
Ali Soroush
During our time working together, Elnaz consistently demonstrated exceptional skills such as analyzing current processes and defining new ones, and also observing aforementioned processes with problem solving approach. She has outstanding eyes for finding new solutions and also challenging status quo with never-ending appetite for improvement. I am confident that having her in any role means having trust worthy member who would deliver her bests and dedication for common goals. Needless to mention, her personality and moral codes not only makes her an "invaluable asset" for any team, but also brings new energy and momentum to reach further progress.
mahdie mirzaali
I had the pleasure of working with Elnaz for about two years at the Dotin Company as a teammate. She consistently gave 100% of herself to our team, and was critical in ensuring the completion of our projects by the deadline. Elnaz‘s work ethic was impeccable, and she was always the first person to offer help and support. Overall, Elnaz was a pleasure to work with and I have qualms recommending her to anybody looking for an excellent Systems & Methods Expert!
Anita Parvin
Elnaz is a responsible, persistent and precise girl in her job. She is proficient in project management topics and is a process analyst. It is a pleasure to work with her as a team. She Is very kind and supportive.
Ali Soroush
During our time working together, Elnaz consistently demonstrated exceptional skills such as analyzing current processes and defining new ones, and also observing aforementioned processes with problem solving approach. She has outstanding eyes for finding new solutions and also challenging status quo with never-ending appetite for improvement. I am confident that having her in any role means having trust worthy member who would deliver her bests and dedication for common goals. Needless to mention, her personality and moral codes not only makes her an "invaluable asset" for any team, but also brings new energy and momentum to reach further progress.
mahdie mirzaali
I had the pleasure of working with Elnaz for about two years at the Dotin Company as a teammate. She consistently gave 100% of herself to our team, and was critical in ensuring the completion of our projects by the deadline. Elnaz‘s work ethic was impeccable, and she was always the first person to offer help and support. Overall, Elnaz was a pleasure to work with and I have qualms recommending her to anybody looking for an excellent Systems & Methods Expert!
Credentials
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iso2008-9001 & auditing
-Nov, 2012- Oct, 2024 -
BABOK
SEMATECAug, 2021- Oct, 2024 -
Adobe Photoshop CS
Sanati Sharif University -
Hairdresser
Fani Herfei -
International Computer Drivers License (ICDL,)
Fani Herfei -
Patent
Patent certificate
Experience
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Omid Computer Services (OCS)
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Iran
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IT Services and IT Consulting
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1 - 100 Employee
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System and Process Management
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Feb 2023 - Present
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RighTel
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Iran
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Telecommunications
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700 & Above Employee
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Process Specialist
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Jul 2022 - Jan 2023
• Have designed and implement three core business process namely: Request Fulfillment, Product Support and Operation Implementation • Have analyzed, designed and implemented management systems like Change Management, Voice of Employee, Suggestion System, Knowledge Management, Shared Workspace and Document Management System • BUSINESS PROCESS EXPERT • Improve agility, effectiveness and efficiency of business processes like software development, deployment, customer relations and human capital processes by process re-engineering, process transparency and continual improvement • Prioritize jobs, redesign job descriptions and, create job structure for employee empowerment programmer • Help company to improve business process maturity level from Approx.2 to 4 based on BPMM Show less
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Dotin
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Iran
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Financial Services
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700 & Above Employee
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Quality Management and Organizational Excellence Expert
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Dec 2020 - Jul 2022
• Have designed and implement three core business process namely: Request Fulfillment, Product Support and Operation Implementation • Have analyzed, designed and implemented management systems like Change Management, Voice of Employee, Suggestion System, Knowledge Management, Shared Workspace and Document Management System • BUSINESS PROCESS EXPERT • Improve agility, effectiveness and efficiency of business processes like software development, deployment, customer relations and human capital processes by process re-engineering, process transparency and continual improvement • Prioritize jobs, redesign job descriptions and, create job structure for employee empowerment programmer • Help company to improve business process maturity level from Approx.2 to 4 based on BPMM • Have conducted one-on-one training sessions with managers and staff to teach them how to train their teammate in process improvement field • Quality control of delivery documents Show less
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Respina Networks & Beyond
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Iran
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Telecommunications
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100 - 200 Employee
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Quality Assurance Specialist
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Aug 2019 - Dec 2020
• Designed and implement a cohesive document and records management system to pursue efficient business operations • Design and implement high level business process map based on the APQC • Train staff business process management and documentation skills through coaching, one-on-one teaching and workshops • Clarify duties and responsibilities throughout the company by documentation of jobs descriptions and organizational structure • Analyzing the process of the organization and monitoring process indicators and checking the risks of the organization and evaluation of stakeholders in the organization. Show less
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Sistem & Method Expert
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Aug 2017 - Aug 2019
• Documentation of business processes, policies and procedures with bottom-up strategy regarding to the company size • Optimization of business processes, considering the definition of processes based on best practices and company strategy • Designed workflow tool to process transparency and improvement (Visual Paradigm as process mapping tool) • Helped company to improve business process maturity level from Approx.1 to 2 based on BPMM • Documentation of business processes, policies and procedures with bottom-up strategy regarding to the company size • Optimization of business processes, considering the definition of processes based on best practices and company strategy • Designed workflow tool to process transparency and improvement (Visual Paradigm as process mapping tool) • Helped company to improve business process maturity level from Approx.1 to 2 based on BPMM
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Torfehnegar Group | گروه شرکت های طرفه نگار
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Iran
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IT Services and IT Consulting
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1 - 100 Employee
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Quality Control Analyst
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Jan 2014 - Aug 2017
• Analyzing the process of the organization and monitoring process indicators and checking the risks of the organization and evaluation of stakeholders in the organization. • Implementing quality management systems, ISO and internal auditor. For example, increasing satisfaction of customers. • Analyzing the process of the organization and monitoring process indicators and checking the risks of the organization and evaluation of stakeholders in the organization. • Implementing quality management systems, ISO and internal auditor. For example, increasing satisfaction of customers.
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Education
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2010 - 2013
sanati foulad esfahan
Engineer's degree, Industrial Engineering -
2006 - 2009
Nedaye Azadi highschool
High School Diploma, Mathematics
Community
