Experience

Alliance Health

• United States
• Hospitals and Health Care
• 500 - 600 Employee

• Refund and chargebacks manager

  • Jun 2022 - Present

• Appointment Setter

  • Dec 2021 - Present

  Set appointment for patient looking for a covid 19 test.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Teach Support Representative

  • Sep 2019 - May 2021

  Provided support to companies in Latin America with issues related to MIcrosoft Services, such as the exchange service and issues related to Microsofot Teams App. Provided support to companies in Latin America with issues related to MIcrosoft Services, such as the exchange service and issues related to Microsofot Teams App.



Remitly

• United States
• Financial Services
• 700 & Above Employee

• Bilingual Customer Service Representative

  • May 2019 - Sep 2019

  work in the different line of business and modality like voice, email, chats and back office, providing support to customer to confirm the status for the money transfer they did. work in the different line of business and modality like voice, email, chats and back office, providing support to customer to confirm the status for the money transfer they did.



Concentrix

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Tech Support Representative

  • Oct 2017 - May 2019

  Provide support to Microsoft Products like office 365 and the different office apps such as Outlook. Provide support to Microsoft Products like office 365 and the different office apps such as Outlook.



Sitel Group

• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Agente del servicio de atención al cliente

  • Apr 2013 - Oct 2017

  I worked for 2 campaigns in Sitel, Virgin Mobile and Macys. I was top performer and I had the chance to take care of Teams when supervisors were not available. I worked for 2 campaigns in Sitel, Virgin Mobile and Macys. I was top performer and I had the chance to take care of Teams when supervisors were not available.