Experience

Curo Teknika, Inc.

• Philippines
• IT Services and IT Consulting
• 200 - 300 Employee

• Product Development Manager

  • Jan 2018 - Present

  Duties and Responsibilities: Product Development & ManagementDriving the company's core business' evolution road map in advance, to ensure products and services of the company are pioneers, up-to-date and relevant to the industry. Research & DevelopmentCollaborates with Marketing and Engineering R&D to Provide information of existing products and services life cycle status of the company. Monitors innovative activities undertaken in the market as reference to steer Product Development & Management decision. Product DevelopmentOversees creation, innovation and discontinuity of the products and services of CuroTeknika. Works with the direction of product management, influenced by Research and Development. Product ManagementEnsures that company is winning in the market such customer acquisition, retention and upselling. works closely with Product Development with the direction of Research & Development. Ensure service delivery of products and services is aligned to the company’s product and service delivery standards. Show less

• Information Technology Service Delivery Manager

  • Sep 2013 - Dec 2017

  Responsible for providing a portfolio of IT Business solutions that meet the needs of clients. In charge of ensuring that the delivery of advanced technologies and solutions is done with a professional, honest and personalized service approach.Duties: Managing resources to meet daily delivery schedules. Monitoring staff to ensure the prompt resolution to all client queries. Managing staff induction, training, and performance reviews. Building strong, lasting client relationships with clients.  Delegating tasks and responsibilities to appropriate personnel. Spotting new client business opportunities. Delegating responsibility and ownership of tasks to staff. Building up a working knowledge of clients operating environment. Conducting key client facing meetings. Resolving conflicts within the project team. Communicating complex technical concepts to clients. Writing up service delivery reports. Ensuring that projects are completed on time. Show less



iPlus Intelligent Network, Inc.

• Philippines
• Outsourcing and Offshoring Consulting
• 100 - 200 Employee

• Business Process Analyst / Systems Analyst

  • May 2012 - Jan 2018



Avis Rent a Car Philipines

• Philippines

• IT SPECIALIST

  • Jul 2008 - Mar 2012