Experience

Hyatt Regency Suites Atlanta NW

• Hospitality
• 1 - 100 Employee

• Director of Sales and Marketing

  • Jan 2019 - Present

  Director of Sales & Marketing at the Hyatt Regency Suites Atlanta NW

• Assistant General Manager

  • Jan 2018 - Present

• Director of Catering

  • Jun 2017 - Jan 2018

• Senior Catering Sales Manager

  • Jan 2016 - Jun 2017

  Catering manager selling all events with 9 rooms or less. Consistently exceeding monthly goals 25% or better. Finished 2016 at 126% of the budgeted catering goal. Develop business leads, solicit potential clients, service existing accounts, sell all hotel facilities, and meet and exceed budgeted revenue. Supervisory responsibilities include, but are not limited to, developing associates in their current roles, planning, assigning and directing work, and taking lead on maximizing space to revenue ration on all catering functions.



Wyndham Hotels & Resorts

• United States
• Hospitality
• 700 & Above Employee

• Meetings and Event Manager

  • Jul 2015 - Jan 2016

  Sales Manager specializing in groups booking 10 to 15 sleeping rooms on peak in conjunction with meeting space. Contracted and serviced all groups from start to finish. Sales Manager specializing in groups booking 10 to 15 sleeping rooms on peak in conjunction with meeting space. Contracted and serviced all groups from start to finish.



Hyatt Regency Suites Atlanta NW

• Hospitality
• 1 - 100 Employee

• Conference Service Manger

  • Sep 2012 - Mar 2015

  Coordinate services for groups and organizations holding meetings, conventions and other events. Obtain all rooming lists, monitor rooming list cut off dates, and compile all menu details. Create meeting room setups, refreshment break needs, postings, and any other additional needs of the client to ensure a successful event at the property.

• Front Desk Agent

  • Oct 2010 - Sep 2012

  Provide seamless customer service by checking guest in and out of the hotel. Manage phone activity, resolve guest complaints and compile daily record sheets, guest accounts, and folios using a computerized system.



Kohl's

• United States
• Retail
• 700 & Above Employee

• Sales Associate

  • Aug 2007 - Feb 2009

  Cashier/Beauty sales associate/Jewelry sales associate - Provide excellent customer service by assisting costumers with their purchase’s, push sales, and check out the costumer with computerized system in means of cash, credit/debit card, or check. Cashier/Beauty sales associate/Jewelry sales associate - Provide excellent customer service by assisting costumers with their purchase’s, push sales, and check out the costumer with computerized system in means of cash, credit/debit card, or check.