Experience

ITA Group, Inc.

• United States
• Advertising Services
• 500 - 600 Employee

• EVENT SOLUTIONS DIRECTOR

  • Jan 2022 - Present

  Supports internal ITA Group departments Event Operations, Event Technology, Event Purchasing and Industry Relations and Sales in pre-sale activities and client onboarding. Consult with clients to showcase ITA Group and Hartmann Studio’s capabilities. Brings a client centric lens to ensure the right solutions are in place for successful event operations (in person and virtual) and ensure ITA Group delivers on our promises.

• EVENT REGISTRATION SUPERVISOR AND STRATEGIEST

  • Sep 2014 - Jan 2022

  Led and managed a San Francisco based team of Registration Program Managers and Technology Program Managers. Provided strategic support and guidance on registration and event technology. Established best practices for all elements of attendee management including housing, financial, badging, and onsite check in. Instrumental in creating registration workflow for complex events. Hired temporary and full-time employees and established individual training plans. Conducted annual… Show more Led and managed a San Francisco based team of Registration Program Managers and Technology Program Managers. Provided strategic support and guidance on registration and event technology. Established best practices for all elements of attendee management including housing, financial, badging, and onsite check in. Instrumental in creating registration workflow for complex events. Hired temporary and full-time employees and established individual training plans. Conducted annual performance evaluations and employee reviews. Determined program staffing needs, including SOW language inclusions, supporting pricing discussions and finalizing team schedules. Supported the West Region sales division in winning new business.



CRG Events

• United States
• Events Services
• 1 - 100 Employee

• EVENT REGISTRATION MANAGER

  • Nov 2010 - Sep 2014

  Through my duration at CRG Events, planned, managed, and executed registration experiences for Fortune 500 clients as part of an integrated event team. Responsible for all aspects of registration including website build, finance, housing, vendor management, customer service support, name badge production and onsite check-in. Acted as registration project manager and supervisor on 13 key events in seven cities, ranging from 150-person recognition events to 5,000-attendee annual technical… Show more Through my duration at CRG Events, planned, managed, and executed registration experiences for Fortune 500 clients as part of an integrated event team. Responsible for all aspects of registration including website build, finance, housing, vendor management, customer service support, name badge production and onsite check-in. Acted as registration project manager and supervisor on 13 key events in seven cities, ranging from 150-person recognition events to 5,000-attendee annual technical conferences. Proven track record of meeting tight deadlines, handling multiple event timelines, and establishing excellent rapport with clients and team members. Mentored and managed three direct reports, including hiring and training. Created report and email templates.

• SENIOR EVENT REGISTRAITON COORDINATOR

  • Nov 2009 - Nov 2010

• EVENT REGISTRATION COORDAINTIOR

  • Nov 2007 - Nov 2009