Experience

Transportes Saturno

• Peru
• Truck Transportation
• 1 - 100 Employee

• Chairman of the Board

  • 2018 - Present

  I contribute to turning Transportes Saturno’s vision of becoming the leading industrial cargo transportation company in Peru into a reality, with high quality standards and a permanent search for innovation, accompanying the leadership team and advising on key strategic initiatives.

• CEO

  • 2008 - 2018

  Comprehensive management for the development of the company, seeking to strengthen profitability, commercial growth, productivity, operations, finances, human resources, and to have a solid value proposition that allows its consolidation in the market. Leading over 300 employees in total.Increasing sales in 4 years by 75% annually, from $4 million to US$11 million, and in the last 4 years from US$11 million to US$20 million.



Credicorp Capital

• Peru
• Financial Services
• 700 & Above Employee

• Commercial Division Manager - Pacífico Peruano Suiza

  • 2007 - 2007

  Leadership of key strategic initiatives for the sale of all products marketed by the company, via brokers, direct channels, sales force and Insurance Banking. Supervision of 1100 people; reporting to general management. Team leader who ordered and reorganized the structure of the area, and designed and implemented the commercial strategy, segmenting the portfolio and distribution channels and the key processes of interaction with customers, which resulted in: • Sales increased by 26% in 10 months, from US$180 million to US$240 million, in a market that grew only 2% in 2007. • Increased productivity per executive by an average of 30% and per channel by 50%. • Growth of share of wallet in corporate clients by 9%; business, by 43%; and retail, by 65%. Show less



Banco de Crédito BCP

• Peru
• Banking
• 700 & Above Employee

• Service Channels Manager

  • 2000 - 2006

  Responsible for the nationwide branch network with more than 7,000 collaborators, as well as ATMs, ViaBCP agents, internet and telephone banking; with an investment budget of USD 20 million. Reported to the Commercial Division Manager.Led the process that transformed the agency network from its commercial role and in its processes, which allowed 250 agencies to become profitable autonomous business units and the main distribution channel for personal banking products, achieving, in addition:• Increased network transactional level from 8 million to 14 million per month. Increased agency participation in total sales from 10% to 60%.• Improved agency productivity by 45% and 40% reduction in customer service time by implementing the balance scorecard as a management tool.• Improved BCP's work environment, being in charge of 50% of the entire staff. Show less

• Quality and Key Process Improvement Manager

  • 1998 - 2002

  Internal leader of the creation and development of the Quality and Continuous Improvement area, looking for new market positioning alternatives and management of key opportunity areas in core processes of the company. Reported to the CEO.Led the cultural change process that refocused customer service, won first place in the Top of Mind of Apoyo S. A. in Quality of Service in 2002.



Credicorp Capital

• Peru
• Financial Services
• 700 & Above Employee

• Commercial Division Manager - AFP Unión

  • 1993 - 1997

  Responsible for sales force, business intelligence, service offices, customer service, marketing and telemarketing and internet. Supervised 1,100 collaborators; reported to the CEO. Member of the team that positioned AFP Union in second place in 6 months. Responsible for sales force, business intelligence, service offices, customer service, marketing and telemarketing and internet. Supervised 1,100 collaborators; reported to the CEO. Member of the team that positioned AFP Union in second place in 6 months.



Textil San Cristobal

• Textile Manufacturing
• 100 - 200 Employee

• Commercial Manager

  • 1988 - 1993

  Leading textile exporter of 100% cotton knitted garments, with sales amounting to US$35 million, for clients such as Nike, Ralph Lauren, JC Penny, Adidas and Zara. Leading textile exporter of 100% cotton knitted garments, with sales amounting to US$35 million, for clients such as Nike, Ralph Lauren, JC Penny, Adidas and Zara.



Banco de Crédito BCP

• Peru
• Banking
• 700 & Above Employee

• Commercial Planning Assistant

  • 1987 - 1988