Experience

Olameter

• United States
• Utilities
• 100 - 200 Employee

• Utility Locate Technician

  • Feb 2018 - Present



UtiliQuest, LLC

• United States
• Utilities
• 700 & Above Employee

• Utility Locator

  • Jun 2015 - Present



24-7 Intouch

• Canada
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• Technical Support

  • Feb 2014 - Jun 2015

  Provided excellent customer experiences to clients and customers in a high volume support center. Provided excellent customer experiences to clients and customers in a high volume support center.



Roush

• United States
• Motor Vehicle Manufacturing
• 700 & Above Employee

• Vehicle evaluator

  • Jun 2013 - Jul 2014

  Providing real world vehicle evaluations based on observations and /or issues experienced during driving sessions Providing real world vehicle evaluations based on observations and /or issues experienced during driving sessions



CenturyLink Business

• United States
• Telecommunications
• 700 & Above Employee

• NOC Surveillance technician

  • Oct 2012 - Jun 2013

  Centurylink NOC Surveillance technician (Voip,Sip,small business support) Centurylink NOC Surveillance technician (Voip,Sip,small business support)



Avis Budget Group

• United States
• Travel Arrangements
• 700 & Above Employee

• Station manager

  • Jul 2009 - Feb 2012

  Daily operations including staffing, inventory management, customer engagement, billing and collections. Marketing and promotion of our 2 locations to neighborhood clients as well as developing profitable relationships with car dealers and repair shops. Daily operations including staffing, inventory management, customer engagement, billing and collections. Marketing and promotion of our 2 locations to neighborhood clients as well as developing profitable relationships with car dealers and repair shops.



ADT

• United States
• Consumer Services
• 700 & Above Employee

• Technical service associate

  • Sep 2008 - 2009

  Remote Instruction on security pad installation and programming for technicians and installers. Facilitation of system activations and database updates. Remote Instruction on security pad installation and programming for technicians and installers. Facilitation of system activations and database updates.



DIRECTV

• United States
• Entertainment
• 700 & Above Employee

• customer support

  • May 2007 - Sep 2008

  Support of internal & external end users, and technicians Billing move add and change orders, service dispatches Support of internal & external end users, and technicians Billing move add and change orders, service dispatches



Avaya

• United States
• IT Services and IT Consulting
• 700 & Above Employee

• Systems Applications specialist

  • 1998 - 2007

  Support of internal & external end users, technicians and vendors Remotely programming and troubleshoot PBX and voice messaging products Provided customer recommendations for new products and services Support of internal & external end users, technicians and vendors Remotely programming and troubleshoot PBX and voice messaging products Provided customer recommendations for new products and services