Elliott Nelson
Service Advisor at Continental Toyota Inc- Claim this Profile
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English Native or bilingual proficiency
Topline Score
Bio
Credentials
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CPR Certified
-Sep, 2014- Oct, 2024
Experience
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Continental Toyota Inc
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Advisor
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Oct 2021 - Present
- Greet customers and offer excellent customer service from intake to release of their vehicles.- Determine and diagnose car issues based on customer description and vehicle condition.- Translate customer reported problems to actionable work orders for technicians to complete.- Review all the work done and inspection with customer before they pay.
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Sales And Leasing Consultant
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May 2016 - Sep 2021
- Cold calling up qualified sales prospects- Meeting customers face to face and holding sales discussions with them- Negotiating the terms of a sales agreement and closing sales- Delivering vehicles to customers
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Student Manager
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Oct 2015 - Apr 2016
- Set up multiple cameras for practices. - Take stats during practice and track them on Microsoft Excel daily; which is shared with the coaches. - Convert the practice film and upload them to the team GoogleDrive daily. - Attend all practices - Work all home games - Set up multiple cameras for practices. - Take stats during practice and track them on Microsoft Excel daily; which is shared with the coaches. - Convert the practice film and upload them to the team GoogleDrive daily. - Attend all practices - Work all home games
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Intern
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May 2015 - Oct 2015
Ticket Sales Representative - Sold tickets over the phone - Generated over $1000 of ticket revenue - Made 40-50 cold calls per day - Worked all home games Ticket Sales Representative - Sold tickets over the phone - Generated over $1000 of ticket revenue - Made 40-50 cold calls per day - Worked all home games
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University of Illinois at Chicago
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United States
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Higher Education
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1 - 100 Employee
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Intern
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Oct 2014 - Dec 2014
Season ticket rep for Women’s Basketball • Researched season ticket holders • Ran ticket tables for multiple sports • Cold called past alumni about tickets Season ticket rep for Women’s Basketball • Researched season ticket holders • Ran ticket tables for multiple sports • Cold called past alumni about tickets
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IT Assistant
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May 2014 - Aug 2014
- Set up computers - Transferred files over from old computer to new one - Assisted employees with computer and program problem-solving - Set up computers - Transferred files over from old computer to new one - Assisted employees with computer and program problem-solving
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Continental Toyota
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United States
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Motor Vehicle Manufacturing
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1 - 100 Employee
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Service Attendant
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May 2011 - Aug 2013
- Greeted customers when they pulled in - Cleaned cars inside and out - Picked up customers from homes - Dropped off customers at destination of their choice - Made sure dealership environment was neat, clean, and safe - Checked in cars to the dealership - Greeted customers when they pulled in - Cleaned cars inside and out - Picked up customers from homes - Dropped off customers at destination of their choice - Made sure dealership environment was neat, clean, and safe - Checked in cars to the dealership
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Lyons Township High School
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United States
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1 - 100 Employee
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Volleyball Camp Counselor
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Jun 2011 - Jun 2011
- Coached the sport of volleyball to both grade school and high school athletes - Coached the sport of volleyball to both grade school and high school athletes
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Education
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Lewis University
Sport Management, Sport Management