Experience

MSM

• Egypt
• Marketing Services

• Commercial Manager

  • Mar 2023 - Present

  At MSM we work with sports leagues, teams, federations, entertainment venues, athletes & influencers to strategically align them with businesses to build award winning sponsorships & partnerships. We support brands and corporations of all shapes and sizes to raise the role of sports and entertainment in the marketing mix. We provide solutions that nurture emotional and strategic connections with consumers and businesses that drive tangible business results. At MSM we work with sports leagues, teams, federations, entertainment venues, athletes & influencers to strategically align them with businesses to build award winning sponsorships & partnerships. We support brands and corporations of all shapes and sizes to raise the role of sports and entertainment in the marketing mix. We provide solutions that nurture emotional and strategic connections with consumers and businesses that drive tangible business results.



Craftsmiths

• United Kingdom
• Marketing Services
• 1 - 100 Employee

• Founder

  • Jan 2022 - Present

  SELL YOUR BRAND'S STORY BETTER & WIN MORE BUSINESS Welcome to Craftsmiths, we are a creative agency from Essex in the United Kingdom, delivering branding and marketing that helps make your fans feel important and care about your brand. Book a FREE strategy call at: craftsmithsconsulting.com Past and current client list: - Jean-Christophe Novelli (Celebrity Chef) - Novelli Academy - Nobilia Projects - Fortem Property Management - Perkins Garages - Tipmaster - Kitchens Lusso London - Life Quest (Readings) - Karhoo / RCI Renault Nissan - Parkview Developments - Herts Ad Sunday Football League - ATD Bespoke Furniture - 4-4-2 Sports - SELK Grassroots Podcast - Summit Therapy & Performance Show less



Player Packs

• United Kingdom
• Sporting Goods Manufacturing

• Founder & CEO

  • Jul 2019 - Present

  📦 We deliver sports packs inspired by you - 💻 The online sports store with all your favourite products in one place. Build your pack, save time and costs, we deliver it all to your door. 📲 Head over to our website: playerpacks.co.uk 📦 We deliver sports packs inspired by you - 💻 The online sports store with all your favourite products in one place. Build your pack, save time and costs, we deliver it all to your door. 📲 Head over to our website: playerpacks.co.uk



JustPark

• United Kingdom
• Technology, Information and Internet
• 1 - 100 Employee

• Senior Business Development Manager

  • Apr 2021 - Dec 2021

  🚗 Customers: 7.5 million drivers 🗺 Network: 100k+ locations 📲 Mobile App: #1 ranked parking app with a 5* app store rating 🏆 Recognition: 4 British Parking Awards with winning innovation ⭐️ Reviews: 1m+ customer reviews with an average rating of 96% 🚗 Customers: 7.5 million drivers 🗺 Network: 100k+ locations 📲 Mobile App: #1 ranked parking app with a 5* app store rating 🏆 Recognition: 4 British Parking Awards with winning innovation ⭐️ Reviews: 1m+ customer reviews with an average rating of 96%



Karhoo

• United Kingdom
• IT Services and IT Consulting
• 1 - 100 Employee

• Global Operations Manager

  • Oct 2018 - Nov 2020

  Technology startup 'Karhoo' is a mobility marketplace under the umbrella of Renault/Nissan RCI's technology vertical; I was asked to join Karhoo to launch, scale and solidify our global supply partner network and operations. 👥 Grew the operations team from 0 to 31 employees covering all language capabilities, with an equal male to female ratio, and with equal salaries; advocating greater diversity and inclusion into our family ⚙️ Owning and driving the onboarding and technical integrations of our supply partners globally 🚕 Successful delivery of over 1m vehicles onto the Karhoo platform, and 30k fleets 📊 Launched 10 demand partner contracts from signed to live including Booking.com and SNCF/Gare Connect 💻 Product owner for internal and external tools such as our internal supply integrations dashboard, and our client facing web-booker tools 👉 Reported directly to COO and VP of Marketplace Operations Show less



Ambulance Transfers Ltd

• United Kingdom
• Hospitals and Health Care
• 1 - 100 Employee

• Head of Marketing and Strategic Development

  • Mar 2018 - Sep 2018

  ATL is a Non-Emergency Private Transport Service (NEPTS), and I joined because I wanted to challenge my commercial skillset in another industry and role, but in a space where I believed I could share my experience and learnings in my career to drive change in a business with big ambitions. - Increased social media presence by 400%, the largest social media following in NEPTS (Non-Emergency Patient Transport Services) at the time - Raised over £10,000 for multiple charities via our own fundraising initiative called 'LIFT' - Rolled out Google Translate to all our drivers and carers to close the language barrier gap with our patients - Strategised, project managed, and launched the re-branding of ATL - Designed and delivered the latest ambulancetransfers.com website - Released 'in-ambulance' marketing with a guaranteed viewing rate of 100,000 patients - Reported directly to board of directors and investors Show less



Addison Lee

• United Kingdom
• Transportation, Logistics, Supply Chain and Storage
• 400 - 500 Employee

• Head of Solutions

  • Sep 2016 - Mar 2018

  * Identify and qualify current and new opportunities to design and deliver compelling solutions to our customers* Supporting the design of all sales collateral * Assisting the creation and development of structured account plans* Lead proactive responses to changes in a client’s business or marketplace* Work with the sales teams to build out proactive responses to Request for Information (RFI) or a Request for Proposal (RFP) as required, acting as the solutions lead for all fully customised solutions * Assist customer, prospect and the sales representative to build a compelling and competitive business case and ROI (Return of Investment)* Collaborate with key internal departments to analyse current solutions, strategies and processes with a duty to futlureproof our organisation and its leading position in the market place* Deliver Proof of Concepts (POC), coordinating between the client, Product and Sales to ensure the best solution is made available * Monitor the accurate and correct delivery of services provided and diagnose issues with current services / solutions used by exiting clients as well as new prospects * Manage hand-over to the Services Functions (Post-Sales Support) for live project implementation* Able to differentiate product offerings at a technical service level with competitive products and services Show less

• Global Account Manager

  • Nov 2015 - Sep 2016

  • Initiate cross-functional discussions between global sales and client services teams to improve client onboarding processes • Project-manage large-scale initiatives involving the transition of existing programs to new platforms • Act as a liaison between consultants and various departments to ensure that new strategies are properly communicated and executed• Fostered a B2B portfolio of over 20 high-priority accounts, accounting for over £13 million in annual revenue • Operated as the lead point for all client needs and ensured the timely and successful creation, delivery, and implementation of customer-specific travel solutions• Developed trusted relationships with key account contacts, customer stakeholders, and executive sponsors while demonstrating an unwavering commitment to customer service• Leveraged strong presentation and closing skills to optimise and drive sales, analysed and developed new market expansion strategies and identified and actioned opportunities to streamline sales and client management procedures• Optimised CRM database to ensure the most effective management of client history while conceptualising new ideas for customer data management and reporting Show less

• Technical Development Executive

  • Jul 2014 - Nov 2015

  • Assisted in the North America roll-out of industry-leading software, offering a global booking and reporting solution with a revenue worth of $2m



Professional IT (Logistics) Ltd.

• Information Technology & Services

• Senior Business Development Manager

  • Oct 2009 - Jun 2014

  Acquired by Addison Lee, 2013. Acquired by Addison Lee, 2013.



Luton Town Football Club

• United Kingdom
• Spectator Sports
• 100 - 200 Employee

• Football in the Community Coach

  • Jun 2007 - Jul 2009

• Football in the Community Coach

  • Jun 2005 - Jun 2007