QA Analyst

• Nov 2020 - Present

Certification Test Lead

• Jan 2020 - Nov 2020

• Managing various sized teams through test planning, execution and bug reporting in order to maintain a high standard throughout the certification process.• Providing training, mentoring and professional development for all testers.• Liaising with external development teams with in-test updates and queries.• Responsible for the passing and failing of titles submitted to Xbox One by vetting all bug reports and identifying critical issues.

Games Tester

• Aug 2018 - Jan 2020

• Ensuring all titles comply to Microsoft’s standards through rigorous testing across the family of Xbox One and Windows platforms.• Researching public interest and criticism in newly released titles to generate methods of improvement for current and future builds.• I have received numerous astounding performance reviews during my time, where my passion for the industry is reflected in my work.

Technical Services Specialist

• Jan 2017 - Nov 2017

• Driving operations and sales within the Hewlett Packard Enterprise division. • Supporting all aspects of the sales activity to help the business achieve both team and company targets. Responsible for daily order loading and quote activity. • Driving operations and sales within the Hewlett Packard Enterprise division. • Supporting all aspects of the sales activity to help the business achieve both team and company targets. Responsible for daily order loading and quote activity.

Business Development Consultant

• Sep 2015 - May 2016

• Business Development Consultant for a new and rapidly expanding IT Sales Consultancy • We deliver increased pipeline, increased revenue, bigger average sales value and a higher volume of sales through our scalable sales force on demand. Our people and programs can be managed via the cloud, combining technology and human capital to revolutionize performance and traditional sales concepts. • We are the number one sales on demand company, with operations in both Europe and North America. • At every stage of the sales process from engagement to renewal, from direct enterprise sales to partner-driven small business, Operatix delivers the right team with knowledge and experience of the market, solutions and process. • Our customers can manage sales performance via the cloud and receive analytics and metrics in real-time. Via this tool you can immediately see the impact the Operatix team is having on your pipeline and sales results. Show less