Elliot Miller

Level 2 Technical Support Engineer at Systima
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Contact Information
us****@****om
(386) 825-5501
Location
Fairfield, Victoria, Australia, AU

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Credentials

  • Networking Foundations: Networking Basics
    LinkedIn
    Feb, 2022
    - Oct, 2024
  • HTML Essential Training (2017)
    LinkedIn
    Dec, 2020
    - Oct, 2024
  • Introduction to CSS
    LinkedIn
    Dec, 2020
    - Oct, 2024

Experience

  • Systima
    • Australia
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Level 2 Technical Support Engineer
      • Oct 2022 - Present
  • Forensicare
    • Netherlands
    • Hospitals and Health Care
    • 1 - 100 Employee
    • IT Service Desk Analyst
      • May 2021 - Oct 2022
  • Access Floor Services
    • Australia
    • Construction
    • 1 - 100 Employee
    • Raised Flooring Installer
      • Aug 2018 - Aug 2020

      •Maintained excellent communication, cleanliness and safety standards on all work sites and projects.•Performed accurate measurements, cuts and trims to help flooring pieces fit specific room arrangements.•Worked with speed, accuracy and safety to install approximately 200 tiles per day.

    • Business Analyst
      • Aug 2019 - Jan 2020

      Conducted a comprehensive review of the business.• Created and presented a business improvement model tomanagement using the McKinsey Seven S framework.• Assisted in developing a succession plan.• Designed Excel spreadsheet to estimate cost of wages ona daily basis and identify cash flow.

  • Telstra
    • Australia
    • Telecommunications
    • 700 & Above Employee
    • Technical Consultant
      • Jan 2020 - Jun 2020

      •Provided technical solutions and services to clients. •Managed bookings and maintained a busy day-to-day schedule. •Provided high quality customer service for both tech and retail clients. •Highest customer satisfaction score within the business. •Provided technical solutions and services to clients. •Managed bookings and maintained a busy day-to-day schedule. •Provided high quality customer service for both tech and retail clients. •Highest customer satisfaction score within the business.

  • Rotary International
    • Non-profit Organizations
    • 1 - 100 Employee
    • Rotary Youth Exchange Student
      • Jan 2013 - Jan 2014

Education

  • Deakin University
    Bachelor's degree, Management Information Systems, General
    2016 - 2019

Community

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