Elliot Bennett
Support Analyst at EBI Solutions Limited- Claim this Profile
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Bio
David Hutchinson
Elliot is an intelligent IT professional, who never shies away from a challenge. He is approachable and 'gets the job done' with a smile on his face throughout. Elliot is a real asset to any company and a pleasure to work with!
David Hutchinson
Elliot is an intelligent IT professional, who never shies away from a challenge. He is approachable and 'gets the job done' with a smile on his face throughout. Elliot is a real asset to any company and a pleasure to work with!
David Hutchinson
Elliot is an intelligent IT professional, who never shies away from a challenge. He is approachable and 'gets the job done' with a smile on his face throughout. Elliot is a real asset to any company and a pleasure to work with!
David Hutchinson
Elliot is an intelligent IT professional, who never shies away from a challenge. He is approachable and 'gets the job done' with a smile on his face throughout. Elliot is a real asset to any company and a pleasure to work with!
Credentials
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Microsoft Office Specialist (MOS): 77-418 Microsoft Word 2013
MicrosoftJan, 2017- Nov, 2024 -
Microsoft Office Specialist (MOS): 77-420 Microsoft Excel 2013
MicrosoftJan, 2017- Nov, 2024 -
Microsoft Office Specialist (MOS): 77-422 Microsoft PowerPoint 2013
MicrosoftJan, 2017- Nov, 2024
Experience
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EBI Solutions Limited
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United Kingdom
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IT Services and IT Consulting
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1 - 100 Employee
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Support Analyst
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Jun 2019 - Present
Role Purpose: To facilitate a client focused SQL based Service Desk within SLA’s. Key Responsibilities and Accountabilities: ·First line investigation of issues, tracing errors through the code to the route cause ·Proactively monitor all data and application areas and provide recommendations for improvement and automation ·Assist with issue resolution and reviews ·Gather requirements and provide estimates for change requests for clients ·Undertake Support team activities such as production monitoring, data manipulation ·Work with the development team to generate solutions for ongoing issues, perform testing and support UAT ·Provide guidance and training to the other members of the team ·Create and update documentation and guides Show less
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Peers Hardy (UK) Ltd
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United Kingdom
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Retail Luxury Goods and Jewelry
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1 - 100 Employee
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IT Support Technician
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Aug 2018 - Jun 2019
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PET-Xi Training
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United Kingdom
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Education Administration Programs
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1 - 100 Employee
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IT Apprentice
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Oct 2016 - Jul 2018
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Trainee
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Aug 2016 - Oct 2016
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Education
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2014 - 2016
Coventry College
Level 3 Extended Diploma in Electrical/Electronic Engineering, Electrical and Electronics Engineering -
2016 - 2018
Apprenticeship
Level 4 Higher Apprenticeship in Business and Professional Administration, Business Administration and Management, General
Community
