Marketing and Communications Co-Ordinator

• Aug 2021 - Present

- Responsible for co-ordinating the delivery of internal communications, particularly the monthly 'Hospice Pin Board' - Support in delivering campaigns and activities in support of the marketing plan - Creating faultless and engaging copy - Storytelling for the Hospice by creating patient and carer stories for content - Co ordination of social media channels including sourcing, preparing and scheduling content - Ensuring that key monthly marketing and communications KPIs are updated for further analysis - Engaging in continuous professional development ensuring that I am up-to-date with current trends and practices - Providing event management support - Website development - Email marketing Show less

Marketing Assistant

• Apr 2021 - Aug 2021

- Assisting the marketing team with general admin - Responding to daily social media engagements - Assisting with social media content including competitions, organising and distributing prize packages, bundles and vouchers - Posting out product samples and engaging with influencers - Assisting in influencer strategy including updating and maintaining influencer databases, monitoring influencer activity and researching for new potential influencers - Liasing with the buying department for product and campaign nominations - Assisting in the planning and implementation of marketing campaigns - Communicating with relevant press/ magazines arranging samples and article/ social media features - Writing press releases for relevant campaigns and new store openings Show less

Online Orders Duty Manager

• Apr 2020 - Apr 2021

- Working efficiently during COVID-19 to ensure customers are cared for efficiently - Managing online picking shifts, improving the online availability achieving 100% as a result of the effective management of staff - Delivering exceptional standards of customer care on checkouts - Ensuring policies and procedures are followed at all times - Responsibility for the safety of all staff members and running the store during non-trading hours - Working efficiently during COVID-19 to ensure customers are cared for efficiently - Managing online picking shifts, improving the online availability achieving 100% as a result of the effective management of staff - Delivering exceptional standards of customer care on checkouts - Ensuring policies and procedures are followed at all times - Responsibility for the safety of all staff members and running the store during non-trading hours

Student Intern

• Jun 2019 - Jun 2019