Experience

Experis User Research Solutions

• United States
• Research
• 1 - 100 Employee

• Project Manager

  • Oct 2022 - Present

  Oversee various research projects simultaneously and work with research teams to run a variety of different research projects.Ensure deadlines for data collection are met, forecast posible roadblocks and create solutions for overcoming them.Manage a team of moderators to help create an efficient and consistent user research experience.Deliver high quality data for analysis.Maintain positive relationships with UX research teams.

• Scheduling Coordinator

  • Sep 2021 - Oct 2022

  • Contacting potential participants via phone or email, screening them based on defined criteria, and scheduling them for a study if they meet the pre-defined profile• Responding to pre-study participant questions, and pre-study follow-up to encourage attendance and minimize no shows• Supporting User Researcher Specialists, User Research Associates, or other Research Operations team members with administrative responsibilities related to research activity



America's Best Contacts & Eyeglasses

• United States
• Retail
• 700 & Above Employee

• Optometric Technician

  • Apr 2021 - Sep 2021

  • Conducting pre-screenings and testing prior to doctor examination • Understand and explain different types of testing and examinations for each patient • Ensure high quality patient care while maintaining a professional atmosphere and appearance of the doctor's office • Conducting pre-screenings and testing prior to doctor examination • Understand and explain different types of testing and examinations for each patient • Ensure high quality patient care while maintaining a professional atmosphere and appearance of the doctor's office



Barnes & Noble, Inc.

• United States
• Retail
• 700 & Above Employee

• Bookseller

  • Jul 2019 - Mar 2020

  • Provided excellent service to each guest in the store with professionalism and enthusiasm • Answered questions and assisted with purchases and recommendations • Provided excellent service to each guest in the store with professionalism and enthusiasm • Answered questions and assisted with purchases and recommendations