Experience

The Loft Coffee Shop

• United Kingdom
• Restaurants
• 1 - 100 Employee

• Front Counter Associate

  • May 2021 - Present



Terumo Europe

• Belgium
• Medical Equipment Manufacturing
• 500 - 600 Employee

• Human Resources

  • Jun 2018 - Mar 2019



Signature Living Ltd

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Wedding Administrator

  • Sep 2017 - Jun 2018



The Pullman

• United Kingdom
• 1 - 100 Employee

• F&B Supervisor

  • Aug 2016 - Sep 2017



Signature Living Ltd 30 James Street

• Guest Relations Manager

  • Jun 2015 - Aug 2016

  I started working for Signature Living as there breakfast supervisor in June of this year and quickly worked my way to acting restaurant manager while awaiting the newly recruited manager to start. I moved to Guest Relations Manager within 5 months of working for the company and I feel I'm going from strength to strength. I'm eager to learn and always up for a new challange. My role as Guest Relations Manager involves a lot of different & challanging areas. From day to day it's a different challange, exciting & always something more to learn & grow from.



Bistro Qui?

• Assistant Manager

  • Aug 2014 - Jun 2015

  Restaurant/Bar Assistant ManagerI currently manage this busy and successful bar and restaurant on Mathew Street in Liverpool. By applying commercial awareness, customer care, communication and organisational skills I ensure that a high standard of service is delivered to customers and that my daily targets are exceeded. My duties include:• Training new members of the front of house team• Completing the weekly rota for the floor team on a weekly basis • Completing the weekly stock take of the restaurant bar• Ordering supplies for the restaurant bar twice a week also supplies for both front and back of house.• Weekly updates on our social media sites advertising our menu, up and coming events and deals• Meeting and greeting customers • Working on the bar • Dealing with any complaints



Tapas Tapas Restaurant Liverpool

• Restaurant Supervisor

  • Apr 2013 - Aug 2014

  Restaurant and Bar SupervisorAfter leaving a successful insurance and legal career I entered the restaurant industry which is a career I have always had an interest and passion in pursuing. I was able to apply a lot of my transferable skill to this role and was quickly promoted to supervisor 3 months after starting. My duties included:• Meeting and greeting customers, building a rapport• Taking food and beverage orders• Making drinks including cocktails • Training all new staff • Dealing with complaints• Doing stock-takes of all alcohol on the premises, spread over 3 bars. • Ordering supplies for the restaurant and kitchen on a weekly basis.