Ellie Ordonez

Enterprise Customer Success Manager at Trace
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Contact Information
us****@****om
(386) 825-5501
Location
Austin, Texas, United States, US

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Ellie Ordonez has the endurance and motivation that most people work very hard to acquire. I’ve known her for many years and have always admired her stamina, determination and fantastic outlook on life. She is confronted with challenges and will evaluate every option available to succeed and go beyond expectations. She is the person that you want on your team (professionally & personally) and will lead you to great advancements.

Janet Rayfield

Ellie has lived the definition of Grit in the manner most never understand. Grit defined as the pursuit of excellence in a given field for log periods of time despite obstacles and setbacks along the way. Ellie dealt with injuries prior to even attending Illinois but that did not stop her from pursuing her dream of playing soccer at Illinois. After 2 years of extensive rehab she walked on to our program and trained every day with the passion, intensity and commitment of a starter. Playing time mattered but what mattered even more was doing what she loved, trying to get better, and contributing to the growth of others and the success of the team. I can't think of any better qualities to bring to a team , a business, or a company.

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Experience

    • United States
    • Software Development
    • 1 - 100 Employee
    • Enterprise Customer Success Manager
      • Oct 2022 - Present

    • Customer Success Manager
      • Apr 2022 - Oct 2022

    • Insurance
    • 700 & Above Employee
    • Senior Surety Underwriter
      • Apr 2021 - Apr 2022

    • Insurance
    • 700 & Above Employee
    • Surety Underwriter
      • Feb 2020 - Apr 2021

    • Associate Underwriter- Commercial Surety
      • Aug 2018 - Feb 2020

    • United States
    • Truck Transportation
    • 700 & Above Employee
    • Account Manager
      • Aug 2017 - Jan 2018

    • United States
    • Higher Education
    • 700 & Above Employee
    • Varsity Women's Soccer
      • Dec 2014 - May 2017

      -Utilized my determination, positive attitude and mental toughness mindset to play D-1 soccer after undergoing four ACL surgeries and to be a source of motivation to my teammates that they can accomplish anything through hard work.-Developed outstanding time management skills by balancing the demands of an elite training, travel and competition schedule while attending a top university. -Strengthened competitive nature while competing among and against the best athletes in the country.-Established strong leadership and communication skills through daily interaction with players, coaches and university administrators. Show less

    • Soccer Camp Coach
      • Jun 2015 - Aug 2015

      -Provided leadership and mentorship to campers ages 10-18.-Organized and participated in clinics teaching the fundamentals of soccer and skills development.

    • Intern
      • May 2016 - Aug 2016

      -ISFA is the local government unit that is the owner of US Cellular Field, home stadium of the Chicago White Sox. -Analyzed facility operational and financial data to develop strategies on how to increase revenue through improved marketing and advertising efforts at athletic events. -Prepared detailed reports and Power Point presentation analyzing various avenues of potential revenue stream for sports venue through comparisons with other metropolitan areas and sports markets. -Prepared report analyzing White Sox player personnel, statistics and compensation data to determine areas where player optimization and on-field improvement could be attained. -Developed and managed IFSA website content to make it more user-friendly and allow for smart phone access in effort to generate increased user traffic. Show less

    • United States
    • Higher Education
    • 1 - 100 Employee
    • Illinois Sports Business Conference Team Member
      • May 2015 - Aug 2015

      -Member of student athlete team working together throughout the year to put on an annual networking conference hosting business leaders and professionals interested in connecting with student athletes. -Organized workshops, networking events, and the annual sports business networking conference. -Foster relationships with business leaders to create a roadmap for students to find their passion and keys to success in business. -Member of student athlete team working together throughout the year to put on an annual networking conference hosting business leaders and professionals interested in connecting with student athletes. -Organized workshops, networking events, and the annual sports business networking conference. -Foster relationships with business leaders to create a roadmap for students to find their passion and keys to success in business.

    • Regional Manager
      • Jun 2015 - Jul 2015

      -Assisted tournament director with coordination of Soccer in the Sand events throughout the Midwest -Oversaw merchandise sales and assisted with customer service efforts -Networked with local clubs to develop the most efficient ways to market the event -Assisted tournament director with coordination of Soccer in the Sand events throughout the Midwest -Oversaw merchandise sales and assisted with customer service efforts -Networked with local clubs to develop the most efficient ways to market the event

Education

  • University of Illinois at Urbana-Champaign
    Bachelor’s Degree, Communications
    2013 - 2017
  • York Community High School
    2009 - 2013

Community

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