Experience

New Forest Collection

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Duty Manager

  • Oct 2022 - Present



Healthy Pet Store

• United Kingdom
• Retail
• 1 - 100 Employee

• Warehouse Supervisor

  • Oct 2021 - Oct 2022

• Customer Advisor

  • Feb 2021 - Sep 2021



Lidl GB

• United Kingdom
• Retail
• 700 & Above Employee

• Shift Manager

  • Jan 2019 - Feb 2021



McDonald's

• United States
• Restaurants
• 700 & Above Employee

• Shift Manager

  • Mar 2016 - Jan 2019

  Leading from the front, my responsibilities include but are not limited to-Managing cash and maintaining cash accuracy. Supervising and leading teams of up to 60 people.Resolving customer complaints and inquiries, ensuring to provide excellent customer service.Ensuring quality standards are met and exceeded.Keeping track of inventory.Ensuring targets are met, such as labour, sales and guest satisfaction.I hold a qualification in advanced shift management in addition to my shift management qualification and first aid training from McDonald’s head office.In my store I oversee training.I have also achieved Manager of the Quarter in my store for quarter 2 of 2018.

• Crew Trainer

  • Jun 2013 - Mar 2016

• Crew Member

  • Oct 2012 - May 2013