Experience

JG Travel Group

• United Kingdom
• Travel Arrangements
• 1 - 100 Employee

• Digital Marketing Executive

  • Apr 2022 - Present



Cacti Clothing

• Owner

  • Dec 2020 - Present

  Conceptualising, designing, and producing products for sale. Utilising website software to build a fully functioning e-commerce website. Managing multiple sales channels, including online marketplaces. Designing and implementing both marketing and sales strategies across multiple social media platforms, including Instagram and TikTok Utilising design software to create marketing collateral that provides brand consistency. Managing day-to-day operations of online shop and social media accounts.



ADEY

• United Kingdom
• Renewable Energy Semiconductor Manufacturing
• 1 - 100 Employee

• Marketing Assistant

  • Aug 2018 - Aug 2019

  Developing online content to generate both brand awareness and engagement through multiple social media platforms. Utilising social media management platforms, including Hootsuite, to plan engaging posts. Development and implementation of social media strategy which led to a 139.4% increase in Instagram followers over 8 months. Utilising design software to create graphics and infographics for social media. Creating engaging copy and designs for emails using Campaign Monitor software. Maintaining brand consistency and integrity across all social platforms. Producing creative briefs and collaborating with different business areas to bring promotional materials and collateral to fruition. Monitoring and reporting on own and competitor activity across social media and websites. Collating, analysing, and manipulating data in Excel to determine customer engagement levels, as well as sales figures across multiple locations. Providing customer service across multiple channels including social media and over the phone. Managing the stock and distribution of marketing collateral and promotional products by liaising with both internal and external stakeholders.



Hobbycraft

• United Kingdom
• Retail
• 500 - 600 Employee

• General Assistant

  • Mar 2017 - Aug 2018

  Providing excellent customer service and support to maintain positive NPS scores. Running craft workshops for both adults and children of all skill levels. Providing excellent customer service and support to maintain positive NPS scores. Running craft workshops for both adults and children of all skill levels.