Experience

St John Ambulance Cymru

• United Kingdom
• Non-profit Organizations
• 1 - 100 Employee

• Fundraising Assistant

  • Mar 2022 - Present

  • Acting as the first point of contact for all internal and external fundraising enquiries via post, email, website and telephone. • Recording all relevant information on the fundraising database and maintaining up-to-date records within agreed timeframes and policies. • Ensuring the charity complies with best practices and law. • Stewarding donors through effective data management and delivering excellent supporter experience through targeted supporter journeys. • Acting as a central point of contact for and supporting the fundraising team through fundraising-related administration, including supporting funding bids and applications. • Supporting the organisations delivery of fundraising events. • Processing banking, thanking and Gift Aid claims and ensuring the potential of Gift Aid is maximised, including working with the finance team. • Working with colleagues and volunteers to implement and adhere to stock control procedures for the charity’s merchandise, collections tins/buckets and literature. Liaising with finance colleagues and external suppliers as necessary. • Supporting and communicating with St John Ambulance Cymru’s county-based divisions with their fundraising needs, including distributing materials and recording income received across Wales. • Executing and implementing agreed plans for working with agencies and other donor recruitment activities. • Working with third parties such as CAF, Just Giving and PayPal to allow for seamless transactions and supporter care for those not donating directly to St John Ambulance Cymru. • Running data queries for marketing purposes and providing analysis and insight for campaigns. • Taking an active role in the overall planning and evaluation of fundraising activity within the team and contributing to the continued development of the fundraising programme. Show less



NHS

• Hospitals and Health Care
• 700 & Above Employee

• Administration & Clerical Lead

  • Oct 2021 - Mar 2022

  Ensuring the smooth running of the Lab Genetics Department, maintaining efficient and confidential systems and service. Supervising a team of administration staff, authorising annual leave and arranging adequate cover when appropriate in the office.Responsible for the daily operational scanning, filing and sending of patient clinical reports and analytical paperwork within the agreed turnaround times.Providing administrative support for all meetings held within AWMGS Laboratory teams. Responsible for the collation of sickness absence/vacancy return figures for AWMGS Laboratory teams.Supervising the ordering of stationery and equipment. Shortlisting, interviewing and appointing new administration staff. Undertaking all relevant training on AWMGS Administration process and database systems for all new staff. Overall responsibility for the review, design and implementation of AWMGS Administration Office procedures. Attending and contributing to AWMGS meetings, giving relevant feedback on the activities of the admin team. Show less

• Administrator

  • Dec 2020 - Oct 2021

  AdministratorSupporting the Clinical and Laboratory services through the processing and transmitting of patient data, reports and files using both paper and computerised systems. To allow for effective clinic co-ordination and submission of patient reports within agreed turnaround times. Entering the results of referred genetic tests into the Genetic Database as they are received, and forwarding reports to the appropriate clinical referrers.Reporting and monitoring any maintenance problems within the department.Co-ordinating the bookings of meeting roomsReception duties including greeting patients for clinic, receiving deliveries and dealing with telephone enquiries.Retrieving and filing patient medical records as and when required. Show less



Spiros Fine Dining and Events

• Cardiff, United Kingdom

• Wedding & Conference Coordinator

  • May 2018 - Dec 2020

  Reporting to the Managing Director with the coordination of weddings and events across the business, whilst providing the highest level of customer service for clients and working partners. Responsible for developing a close working relationship with clients, partners and venues to ensure a high standard of service is delivered. Dealing with client enquiries and quotes efficiently, in line with company procedures, in a timely and professional manner Successfully delivering events whilst providing clear and concise information for internal stakeholders Up-selling to clients where appropriate Producing bespoke packages at face to face meetings with clients Setting up client files, sending contracts, sending invoices and keeping accounts up to date Attending and coordinating promotional events Hosting venue viewings for event bookers and corporate clients Show less



Tiger Tiger

• Cardiff, United Kingdom

• Senior Event Sales Executive

  • Mar 2015 - May 2018

  Promoted to a senior position during my time with the organisation. Assisting the Sales Manager in growing and maximising pre-booked sales, working to predetermined targets as set by the company. Facilitating the venue team in the production and delivery of sales plans designed around focus areas of the business Utilising a CRM System to handle hot leads through inbound and outbound calls Continually building and validating a database of contacts with key employers, organisations and private customers Responding to Social Media enquiries Ensuring smooth delivery of all events Planning effectively for successful delivery of the crucial Christmas and New Year’s Eve business targets Meeting KPI sales targets Show less



Fizzi Events

• Cardiff, Wales, United Kingdom

• Events Assistant

  • Oct 2014 - Mar 2015

  Reporting to the Managing Director and assisting the events team with the daily tasks at the head office. Keeping event listings on website and social media up to date. Liaising with graphic design, event crew, photographers and live acts. Acting as point of contact live acts on the day. Reporting to the Managing Director and assisting the events team with the daily tasks at the head office. Keeping event listings on website and social media up to date. Liaising with graphic design, event crew, photographers and live acts. Acting as point of contact live acts on the day.



Green Man Festival

• United Kingdom
• Entertainment Providers
• 1 - 100 Employee

• Artist Liaison

  • Aug 2014 - Aug 2014



Fiona Leahy Design

• Intern

  • Jan 2013 - Apr 2013



BBC Wales Art Department

• Work Experience

  • Sep 2010 - Oct 2010