Experience

Blue Monkey Tropical Collection

• Canada
• Food and Beverage Services
• 1 - 100 Employee

• Procurement and Logistics Coordinator

  • Jan 2022 - Present

  - Managed container logistics from suppliers to multiple regions, including North America, Australia, Korea, Japan, and China, resulting in a 98% on-time delivery rate and a 15% reduction in transportation costs. - Collaborated with warehouse coordinators to dispatch inbound/outbound shipping orders and streamline departmental tasks, reducing order processing time by 20%. - Processed product purchase orders and communicated with factories in Asia, resulting in a 10% reduction in procurement costs. - Managed inventory transfer flow between warehouses and resolved discrepancies, reducing inventory discrepancies by 25%. - Conducted root cause analysis on inefficient processes and implemented new procedures that increased supply chain efficiency by 30%. - Assisted Supply Planning teams in tracking purchase order allocation and past due shipments, resulting in a 15% reduction in overdue shipments. - Managed pallet inventory by ordering and reporting CHEP weekly, resulting in a 10% reduction in inventory holding costs. - Performed general logistics administrative duties, including establishing delivery schedules, verifying shipping invoices, and reconciling monthly inventory, achieving a 95% accuracy rate. - Developed and maintained relationships with transportation companies and negotiated contracts to obtain the best possible pricing and terms, resulting in a 12% reduction in transportation costs. Show less



Star Light Locks Ltd

• Canada
• Software Development
• 1 - 100 Employee

• Administrative Coordinator

  • Oct 2020 - Jan 2022

  - Coordinated and oversaw the day-to-day management of inventory and logistics, resulting in a 10% reduction in stockout instances and a 15% increase in inventory accuracy. - Served as the first point of contact for customers regarding orders, pickups, and deliveries, achieving a 95% satisfaction rating from customer surveys. - Provided excellent customer service by consulting with clients on their needs and educating them on various products, resulting in a 25% increase in customer retention. - Assisted with budget planning for large orders, resulting in a 10% reduction in operational costs and a 20% increase in on-time deliveries. Show less



ANZ

• Australia
• Banking
• 700 & Above Employee

• Sales And Service Specialist

  • Jan 2015 - Dec 2017

  - Managing digital sales channels, including Facebook and websites. - Offering banking products such as credit cards, loans, savings, and insurance via phone. - Collaborating with other departments to evaluate customer credit applications. - Generating monthly sales reports for the ANZ Contact Center Department. - Organizing sales workshops for new employees. - Managing digital sales channels, including Facebook and websites. - Offering banking products such as credit cards, loans, savings, and insurance via phone. - Collaborating with other departments to evaluate customer credit applications. - Generating monthly sales reports for the ANZ Contact Center Department. - Organizing sales workshops for new employees.