Litigation, Advisory & Regulatory Paralegal

• Jul 2023 - Present

Paralegal

• Jan 2022 - Jun 2023

* Supporting 3 solicitors on a team with complex and high-value caseloads by liaising with clients, experts, counsel, medical institutions and defendant solicitors to progress clients’ claims. * Researching and identifying key experts. Instructing experts and considering medical and legal aspects of a claim. Preparing bundles for conferences and trials, attending the same and taking detailed notes. * Arranged and attended a settlement meeting for a case which settled for £800,000. * Drafting letters of claim, schedules of loss and court orders. Taking witness statements for clients, ensuring that their account is thoroughly conveyed in my writing. * Training new team members with my extensive knowledge of systems and technology used by the firm (including Oyez, MedBrief and Partner). * Proof-reading expert reports and assessing the merits of claims. Show less

Private Client Paralegal

• Jan 2020 - Sep 2021

* Working closely with a partner to provide administrative support on probate matters, some valued at over £1 million, including managing her diary. * Reviewing and preparing documents, drafting letters and using compassionate communication skills when speaking to clients. * Delivering consistent client care to loyal clients of a firm established over 100 years ago. * Arranging for legacies to be distributed to beneficiaries, drafting and issuing bills to clients and dealing with client enquiries to obtain new business. Show less

Advisor

• Oct 2019 - Feb 2020

* Excellent client care skills developed by interviewing a variety of clients on various issues such as personal finance, housing and family matters. Offering free confidential advice. Acting as support for the local community, maintaining warm and trusting relationships. * Demonstrated excellent organisational skills by being responsible for maintaining own workload, including case notes, independently. * Excellent communication and empathy skills by advocating for clients during phone calls and when writing letters on their behalf. Show less

Ward Volunteer

• Oct 2019 - Feb 2020

* Practiced friendly and empathetic communication by socializing with dementia patients. Helped doctors and nurses by improving patients’ mental wellbeing. * Practiced friendly and empathetic communication by socializing with dementia patients. Helped doctors and nurses by improving patients’ mental wellbeing.

Retail Assistant

• Sep 2018 - Dec 2019

* Retail assistant in a busy store. Providing friendly and professional customer interaction, efficient service, knowledge of store layout when customers asked questions. * Often working on checkouts or assisting customers with the self-scan machines. Engaging with customers to ensure that they have a positive experience and will remain loyal customers. * Demonstrated flexibility and initiative by volunteering to work on different departments. Quickly adapted to new of teams of people of all backgrounds. * Working under pressure with strict time limits picking and preparing customer orders for delivery. Show less

Warden

• Oct 2018 - Apr 2019

* Administrative role. Dealing with queries of residents and potential customers in an efficient manner. My outstanding performance and reliability enabled me to cover a position intended for two people. * Entrusted with the responsibility of supporting and understanding the needs of 200 residents. Solving problems and working proactively in a demanding environment. Demonstrated excellent telephone manner when answering the phone to potential customers and external management. * Scanning and organising important documents for residents, including residence and travel documents. Excellent written communication skills when relaying messages to management. Show less

Amicus-ALJ Death Penalty Training

• Feb 2018 - Mar 2018

* Two weeks workshop. Taught how to analyse evidence, how to present the story, workshops on team-building. Learnt US capital law and defence procedure. Political, philosophical and social factors were analysed. * Two weeks workshop. Taught how to analyse evidence, how to present the story, workshops on team-building. Learnt US capital law and defence procedure. Political, philosophical and social factors were analysed.

Magazine Editor

• Oct 2017 - Mar 2018

* Committee Member and Editor for the Amicus pro bono project. Lead writer, attended monthly meetings tracking legal developments, generating ideas for content. Strict time management due to publication deadlines. * Researching, writing, editing and proofreading features and articles. * Committee Member and Editor for the Amicus pro bono project. Lead writer, attended monthly meetings tracking legal developments, generating ideas for content. Strict time management due to publication deadlines. * Researching, writing, editing and proofreading features and articles.

ProjectLIGHT Pro Bono Advisor

• Oct 2017 - Mar 2018

* Worked in teams to provide support to homeless locals. Developed an efficient and unique method for drawing out facts and taking clients’ instructions. Taught this method to my colleagues, improving overall interview quality. * Achieved ‘Best Legal Clinic Engagement’ Award. * Organised charitable events for fund-raising and judged competitive inter-university moots. * Worked in teams to provide support to homeless locals. Developed an efficient and unique method for drawing out facts and taking clients’ instructions. Taught this method to my colleagues, improving overall interview quality. * Achieved ‘Best Legal Clinic Engagement’ Award. * Organised charitable events for fund-raising and judged competitive inter-university moots.

Work Experience

• Oct 2017 - Nov 2017

* Two weeks work experience shadowing a litigation trainee. Drafted letters to clients, developed analytical skills by reviewing client files and re-organising them. * Two weeks work experience shadowing a litigation trainee. Drafted letters to clients, developed analytical skills by reviewing client files and re-organising them.

Retail Assistant

• Oct 2012 - Jul 2017

* Position of responsibility. Quickly rose to a leadership role in a department which won the highest Christmas sales 2017. My role included training 10 new members of staff, managing my team and teaching merchandising skills. * Ensuring that high standards were maintained across departments in customer service as well as tidying, checking stock levels and making customers feel welcome. Entrusted with ordering in new stock. * Providing customers with recommendations and assistance with finding items. Planned and prioritized my own work to meet business needs. Show less