Experience

CDI College

• Canada
• Higher Education
• 700 & Above Employee

• Student Services Administrator

  • Dec 2021 - Present

  • working in a post-secondary institution as a Student Service Administrator, first contact with students to provide education service support. • 11 years working with immigrant and refugee families/students, managing registration, admission, Language assessments, and course scheduling. • International ESL program management and planning experience. • Planned, organized, and facilitated social-cultural events according to program outlines, including workshop, presentation, cultural celebration, opening/closing ceremonies. • Strong written and oral communication skills in English and Mandarin, excellent organizational skills with the ability to multi-task. • Proficient with Microsoft Word, Excel, Outlook, PowerPoint, Microsoft Team, online education platforms, and virtual communication tools. Show less



Calgary Catholic School District

• Canada
• Education Administration Programs
• 700 & Above Employee

• Education Assistant

  • Apr 2011 - Jan 2022

  Constantly working with ELL/Immigrant/Refugee students and families, familiar with ELL programs and diverse cultural backgrounds. - Processed program registrations, withdrawals, and transfers. - Facilitated class discussion and circle meetings, led small group activities withdrawing, crafting, experiments, and hands-on activities. - Maintained connections with ESL parents and families, assisted them in communicating with immigration services, community resources and school administration. - Assisted in the planning, organization, and implementation of annually 120 required parent involvement hours including workshops, presentations, field trips, and special cultural celebration events. - Monitored and recorded the inventory of office supplies, prepared activities knits, handouts, and support materials for students and families. Show less



Calgary Immigrant Women's Association

• Calgary, Alberta, Canada

• Program Assistant

  • May 2008 - Apr 2009

  ELL teaching and administration roles for a pilot Childcare Worker Training program. Familiar with diverse cultural backgrounds. - Scheduled admission assessments, language assessments, interviews, maintained student information, resumes, and another database record following guidelines and confidentiality policies. - Supported students' career planning, collected job information, arranged interviews with employers, conducted follow-up meetings with employers. - Provided accurate information of program outline to prospective clients, responded to requests from students, instructors, or other departments regarding teaching materials, required forms/documents and learning resources. - Planned and facilitated social cultural events including opening ceremony, holiday celebration, presentation, and graduation. - Monitored and recorded inventory of office supplies and teaching materials, booked facilities and equipment for workshops, guest speakers, presentations, and other cultural events. - Mentored student’s on-site practicum; provided feedback and composed achievement reports. Show less



Harbor View International School

• Tianjin, China

• Admissions Coordinator

  • Aug 2005 - Oct 2007

  In charge of student recruitment, managed recruitment marketing, information sessions, admission assessment, registration and student information management. - Provided accurate information to prospective students, parents, and visitors regarding the school, ESL programs, curriculum, and students’ accommodation resources. - Scheduled and led campus tours to students, families, and social medias. - Processed students’ registrations, assisted with the completion of students’ visa applications and required documents. - Coordinated information sessions for program promotion and recruitment to community resources and educational exhibitions. - Responded to administrative inquiries, ensured the needs of students, teachers, and school board were supported effectively and promptly. - Planned and organized new international teachers and staff orientation. Show less



Harbor View Internat

• Tianjin, China

• ESL Coordinator

  • Aug 2006 - Sep 2007

  Led a study tour program to Brisbane, Australia. Managed a summer ESL camp that cooperated with Brock University, Ontario, Canada with 260+ students enrolled. - Organized and coordinated “STEP INTO CANADA” Summer school with Brock University, managed 12 ESL classes curriculum activities, student registrations, organized opening and closing ceremonies. - Led Study Tour groups to Brisbane, Australia. Managed visa applications, registrations, homestay issues, and other administration work. - Recruited volunteers and managed volunteer team schedules. - Liaised with foreign language schools, educational institutions, local school boards to ensure the programs were implemented successfully, assisted with program promotion. Show less



Harbor View International School

• Tianjin, China

• ESL Lead Teacher

  • Aug 2003 - Oct 2006

  Led ESL teaching and administration jobs for ESL Department. Led ESL teaching and administration jobs for ESL Department.



Hexi District Educational Bureau.

• Tianjin, China

• Elementary School Teacher

  • Sep 1992 - Aug 2003

  Teaching G3-6 in elementary schools. Teaching G3-6 in elementary schools.