Ellen W.

Community Manager at Auscare Group WA
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Contact Information
us****@****om
(386) 825-5501
Location
Greater Perth Area, AU

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Cheryl Ashwood

Ellen has vast Aged Care experience and was a great mentor to me when we worked together. Ellen gave of her knowledge and experience unselfishly.

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Credentials

  • Advanced Diploma of Community Management
    Central TAFE
    Dec, 2012
    - Nov, 2024
  • Leading the Way Program
    Central TAFE
    Nov, 2012
    - Nov, 2024
  • MASTERCLASS Person Centred Care
    Aged Care Standards and Accreditation Agency Ltd
    Jul, 2011
    - Nov, 2024
  • Diploma of Community Services
    Australian Institute of Flexible Learning
    Mar, 2011
    - Nov, 2024
  • ANNA STEWART PROJECT- Women in Unions
    Australian Council of Trade Unions (ACTU)
    Oct, 2003
    - Nov, 2024

Experience

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Community Manager
      • Sep 2020 - Present

      Manager Community Division of Auscare. Auscare Group is made up of a variety of divisions supporting many aspects of the health industry. The Divisions are a Registered Training International College, Health and Hospitality Staffing Agency, NDIS SDA /SIL. Community - Home Care Packages, DVA nursing, CHSP Day Groups, CHSP Cottage Respite, CHSP Allied Health/Therapy and CHSP Home Modifications The community division provides consultation, innovative supports and programs to the health and community sectors and is a fast-growing area within Auscare. The management role ensures the community team delivers exceptional support services to programs under the Community banner. Source initiatives and implement proactive programs. The Community team has successfully written tenders for opportunities for quality of care and services to our disability and ageing clients. Rewarding and challenging role with exceptional staff. The Community Division was awarded Team of the Year 2022, a great honour to a great team. Innovation and Growth, empowering our staff and enabling our clients.

    • Australia
    • Non-profit Organizations
    • 200 - 300 Employee
    • Operation Support Lead - Community
      • Jun 2020 - Sep 2020

      Contract Responsible for ensuring the operational teams deliver quality services effectively through effective business process's. Including supporting initiatives to improve systems and process's. Contract Responsible for ensuring the operational teams deliver quality services effectively through effective business process's. Including supporting initiatives to improve systems and process's.

    • Regional Manager - Special Programs
      • Nov 2018 - May 2020

      Overseeing/managing Non Home Care Package programs nationally, these include Short Term Restorative Care, TCS, Interim Hospital Packages, Veterans Home Care and DVA, Community Connections, Day and Wellness Groups including Day Therapy Centres, CHSP sub programs including Advocacy Care and Housing (ACH), CHSP respite and day respite centres, The position varies depending on the need/focus within the company eg: to assist with tender or grant writing for innovative programs, audit preparation nationally. Recent success for innovative program, CHSP Technology to roll out nationally. The role involved management of the specialised team consisting of clinical, allied health, Case Managers, coordinators, OTA's and PTA's and community staff, who have assisted in rolling out programs and ensuring best practice in all we do. Government reports and uploads e.g: DEX, VHC, MDS, PRODA, Medicare. Mentoring / training staff in believing in themselves and guiding them to further their passion and many onto further rewarding careers.

    • Regional Manager - Community
      • Apr 2018 - Nov 2018

      Nationally overseeing the Non HCP programs, completing reports, growth funding and service delivery uploads eg: DEX reporting, NDIS, PRODA, HACC, Medicare DVA and VHC. Nationally overseeing the Non HCP programs, completing reports, growth funding and service delivery uploads eg: DEX reporting, NDIS, PRODA, HACC, Medicare DVA and VHC.

    • Australia
    • Hospitals and Health Care
    • 1 - 100 Employee
    • Regional Manager Community WA
      • Nov 2017 - Apr 2018

      Responsible for the delivery of services for the Specialised Programs in WA. Maintaining effective working relationships and development of all Non CDC programs, including implementation of new centres/groups and build/develop our community connections program.

    • Specialised Programs Coordinator
      • Aug 2016 - Nov 2017

      Coordinate and oversee the Specialised Programs areas within St Ives Home Care. Programs:Commonwealth Home Support Programs (CHSP) - Allied Health - Carer and Carer RelationshipsHome and Community Care (HACC)Veterans Home Care (VHC)National Disability Insurance Scheme (NDIS)Interim Hospital Packages (IHP)Day CentresDay Therapy CentresPrivate ServicesCommunity ConnectionsProvide assistance as required for research and development, continuous improvement of service delivery. E.g. Tenders, previous ACAR rounds, transition to CDCThe position is diverse and challenging and has enabled myself to develop my knowledge. With collaboration of the teams we deliver a continuous improvement in service delivery. Partnering with colleagues in developing innovative programs, which are client and staff focused.

    • Business Support Coordinator
      • Jan 2014 - Aug 2016

      This diverse challenging and rewarding role supports the business units nationally, in providing quality of care to our consumers and support staff. The position has provided relief for Regional Managers, Deputy Operations /Quality Managers within a partner site. Improving / mentoring of staff in service and person centred care delivery. Assist in networking / developing business opportunities within many service provisions, providing innovative, and quality care solutions . The position requires knowledge and understanding of policy and procedures, Government regulations, guidelines and awards.Providing support for ACAR rounds, which were very successful, Tenders and Grants, Growth Funding. Transition to CDC, Reports and Medicare Claims.

    • Australia
    • Hospitals and Health Care
    • 200 - 300 Employee
    • Teamleader Community Care
      • Oct 2011 - Dec 2013

      Responsible for the day to day leadership of community aged care services across Southwest and Great Southern Regions, including pro-active role with direct care/service coordination, service delivery, budgets and building positive relationship and rapport through networking within the health industry. Management of a select team in regional WA of clinical and non clinical staff ensuring best practive of service delivery in remote regional WA. Highlight - Successfully Commencing / Implementing Level 4 packages / Level 2 packages within Rural / Remote Regions of Southern WA.

    • Australia
    • Hospitals and Health Care
    • 100 - 200 Employee
    • Manager Respite Services / Coordinator Respite Centres
      • Oct 2008 - Oct 2011

      Coordinating/managing community based programs NRCP, HACC, CACP, EACH, EACHD. Providing support, behavioural management, strategies for clients whom are requiring support with dementia specific, challenging behaviours, high care needs within a day and overnight respite centre. Coordinating/managing community based programs NRCP, HACC, CACP, EACH, EACHD. Providing support, behavioural management, strategies for clients whom are requiring support with dementia specific, challenging behaviours, high care needs within a day and overnight respite centre.

    • Coordinator Community and Residential / Relief Manager
      • Jan 2000 - Oct 2008

      In consultation with the Care Manager Community/Residential, RN's, Personal Care workers, and Hotel staff, assess / monitor their care needs of all clients / residents. This included assisting with the development and implementation of pilot projects. RVCP-Retirement Village Care pilot - 3 Years NRCP - National Respite Carers Program OCR - Overnight Respite Cottage -24/7 - Crisis and short stay ECIP - Employed Carers Innovative Pool - in-home and Day centre respite DDR - Demonstration Day Respite - Day centre within Nursing Home setting ROCCD - Respite for Older Carers for Children with Disability Other programs Intergenerational Playgroup within a Nursing Home Coolibah Community Fair Oversee the Retirement Village and Self Care Plus Units

Community

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