Experience

Philippine Bank of Communications

• Banking
• 100 - 200 Employee

• General Manager

  • Apr 2013 - Present

  Achievements and Awards: ** 2015 Sept -Week3 Winners Top 1 Performer - NTB Accounts (Grab A Bag Campaign NTB CASA P150K& Ph500K; TDPhp500K & Php2M) ** 2015 Aug- Week3 Winner Top1 PSAI / (Prulife UK) Insurance Referral ** 2015 July - Top 2 Branch Performer - NTB Referral (Give me 5 Campaign-(NTB CASA only min of P50K) * *2015 April - Top 1 Branch Performer - NTB Referral (Payong Kaibigan Campaign) **2014 - Top 1 Home Loan Referral of the Year. ***2014- Top 2 SME Referral of the Year ***2014 TD Diamond Campaign 2 consecutive Months Straight Daily TD Bookings minimum P500K with full participation of all Branch Operations team. COMMITMENT /RESPONSIBILITIES: Responsible for the day-to-day duties of managing a banking branch. Oversees the Sales, Operations, and Business Development within the branch, including profits and productivity. Supervise activities of the branch. Bring in new customers and boosts profits... Show less


Metro Angeles Bankers Association
• President

  • Nov 2018 - Nov 2019


HSBC

• United Kingdom
• Financial Services
• 700 & Above Employee

• Premier Manager HSBC Global Retail Bank & Wealth Management

  • Jun 2011 - Mar 2013

  Contributes to branch profitability through relationship management and the effective solicitation and selection of deposit, investment and credit products and the development of profitable personalized client relationships Execute market strategy, acquire and develop new business and identify revenue opportunities to prospective client, Global,International and Local. Welcome and Assist Cross-boarder Premier clients, local guidance and coordinate with their personalized RM to work as a team to meet client's financial needs of expectations. Make qualified referral to Wealth Management business partner Maintains current knowledge of investment products and services and proactively manages the impact of the external market on customers Ensures compliance, operational and system controls in accordance with HSBC regulatory standards and government regulations Work as part of an integrated branch and multi channel Premier Management team, proactively supporting others Provide guidance and coaching to more junior team members and contribute to performance reviews where appropriate Actively participate in all Bank promotional programs, sales targets and marketing initiatives targeted at Premier customers Participates in business development programs within area of specialty to enhance industry and product knowledge Actively refers customers to other areas of HSBC where appropriate Demonstrate Group capabilities Maintains HSBC internal control standards, including timely implementation of internal and external audit points together with any issues raised by external regulators. Show less



Asia United Bank

• Philippines
• Banking
• 400 - 500 Employee

• Field Sales Officer

  • Aug 2006 - Jun 2011

  Awards: Quarterly 2007- 1 Goal Buster Award 2008 - 2 Goal Buster Awards 2009 - 3 Goal Buster Awards 2010 - 3 Goal Buster Awards 2011 - 1 Goal Buster Award 1qtr Exceed customer expectations in terms of services, efficiency, certainty and professionalism, either face to face or through an alternate channel in 24/7 call as possible. Strong process management and analytical skills with AUB Sales Process of doing business with clients. Proven ability to balance the need of the customer while maintaining corporate objectives of client. Able to present AUB Electronic Business Banking Cash Management SyStem Channels egHR payroll, govt contribution reports auto payment, eBanking facilities,Check Making facilities,postdated checks, Bank Recon and Accounting GL System Products Show less



Premier Cars BMW ( Laus Group of Companies )

• Sales Manager

  • 2003 - 2006

  Awards: 2006 Gold Member BMW Propeller Club (2ndQTR) 2006 Silver Member CPO (Certified Pre Owned) 2005 Silver Member BMW Propeller 2005 Silver Member CPO (Certified Pre Owned) 2004 Bronze Member BMW Propeller 2005 LGC Leadership Award Leads a team-based approach in anticipating and managing customer needs Responsible for remote management and / or for overseeing other managers as well as professionals with varied skill sets. Develops and implements sales and / or service plans and the development of sales strategies to market, After Sales Service cross sell and up-sell retail products accessories and after sales follow ups ask referrals and recommendations Handles Customer Product Concerns, Objections... Support and Lead the group with with ethical respect, openness and professionalism. As a Manager acting to be a " Wind Beneath their Wings" to fly high with one goal and one direction. Show less



Ford Pampanga (Laus Group of Companies)

• DCRC Head (Dealership Customer Relationship Center)

  • Jun 1999 - 2003

  Awarded as a Blue OVAL Certified Awards: 2003 DCRC of the Year , Best Customer Service Awards 2002 DCRC of the Year 2001 DCRC of the Year 2000 2nd Place DCRC of the Year "DCRC One Woman Team" “Our goal is to keep completely satisfied customers. Our service team is always up on their toes to give the best service experience to all our clients. And by delivering on our promised time and knowing that customers were completely satisfied. Multi task oriented one woman team. - Responsible for service appointments, maintenance reservations, customers concerns, product concern, arrangements such as car rentals, loaner cars, insurance claims... - Resolves customer requests, questions and complaints frequently requiring analysis of situations to determine best use of resources. - Serves as liaison between the customer and various departments. - Solicits sales of new or additional services. - Sets up new accounts, maintains records, prepares reports and performs work processing assignments and related clerical duties. - Knowledgeable of customer service information on local attractions and activities, and other information that provides valuable service to our customers Show less



JBL Hospital

• Brazil
• 1 - 100 Employee

• Public Volunteer Nurse, Community Health Nurse

  • Jan 1996 - 1998

  RN Volunteer Hospital Nurse Community Health Nurse - Public Clinic - Health teachings, Vaccines. RN Volunteer Hospital Nurse Community Health Nurse - Public Clinic - Health teachings, Vaccines.