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Credentials

  • On the North Carolina Industrial Commission Registry of Workers' Compensation Rehabilitation Professionals.
    NCIC
    May, 2022
    - Sep, 2024
  • Registered as approved Case Manager for the State of Tennessee Bureau of Workers' Compensation
    State of Tennessee Bureau of Workers' Compensation
    May, 2019
    - Sep, 2024
  • Rehabilitation Supplier
    Georgia State Board of Workers'​ Compensation
    Nov, 1989
    - Sep, 2024
  • Certified Rehabilitation Counselor (CRC)
    CRCC (Commission on Rehabilitation Counselor Certification)
    Oct, 2020
    - Sep, 2024
  • Certified Case Manager
    Commission for Case Manager Certification (CCMC)

Experience

    • United States
    • Insurance
    • 1 - 100 Employee
    • Medical & Vocational Case Manager
      • Oct 2018 - Present

      Provide timely medical case management services for injured workers to include: coordination of all facets of medical care, appointments, diagnostics, DME, home health needs and therapeutic care for individuals injured or disabled on the job, enabling them to reach maximum medical improvement as quickly as possible. Frequent contact with referral sources to relay medical updates, healing projections and provider treatment plans. Vocational case management services to assist in identifying and coordinating light duty options with employers to facilitate a timely return to work.

    • United States
    • Government Administration
    • 200 - 300 Employee
    • Certified Rehabilitation Counselor--Transition Counselor
      • Jul 2015 - Oct 2018

      ● Assist students (with varied disabilities) in their transition from high school to work or post-secondary training, utilizing GVRA resources, providing counseling, and developing a plan to achieve their employment goal ● Establish a process with school personnel in order to recruit and increase referral sources ● Solicit referrals, complete intakes, determine eligibility per state and federal guidelines by assessing diagnostic/developmental reports or coordinating evaluation to obtain required documentation, and formulate Individualized Plan of Employment based on assessment results ● Refer for evaluations such as neuropsychological, vocational or work evaluations and assess the data from reports ● Act as a liaison between young adults (14-24) and a community network of resources within GVRA ● Coordinate services hand-in-hand with area school systems, training opportunities and post-secondary options ● Work with students to develop a career plan, assist with FAFSA, college applications, utilizing and obtaining information from BannerWeb, and coordinating job readiness activities. ● Consistently exceed annual review requirements for: documentation, meeting deadlines and goals ● Manage a caseload of between 100 - 190 clients at all times, adhering to strict policies and procedures ● Train new counselors, assist in education of interns; participate in weekly team meetings

    • United States
    • Education Administration Programs
    • 1 - 100 Employee
    • Service Coordinator
      • Sep 2004 - Jul 2015

      ● Coordinated therapy services for babies with developmental delays, age birth to 3 ● Formulated Individualized Family Service Plans based on developmental assessments ● Prepared a service plan focused on family support, responsive caregiving and teaching the inclusion of daily activities to support learning, language literacy, brain and emotional development ● Led team of providers (OT, PT, SLP, Special Instructors) to observe and assess developmental progress of babies, document developmental growth and make ongoing changes to the plan ● Provided resources and taught parents about community programs and supports ● Coordinated transition to special education preschool, early Headstart or community programs

    • United States
    • Civic and Social Organizations
    • Special Education Teacher
      • Aug 2003 - May 2004

      ● Taught a Kindergarten through Fifth grade special education class ● Group and individualized instruction provided in a self-contained setting ● Prepared Individual Education Plans and met with family members to review and discuss ● Coordinated lessons with para-professionals ● Taught a Kindergarten through Fifth grade special education class ● Group and individualized instruction provided in a self-contained setting ● Prepared Individual Education Plans and met with family members to review and discuss ● Coordinated lessons with para-professionals

    • Case Manager
      • 1989 - 2003

      Medical: ● Reviewed records and case history, carefully analyzing and compiling an assessment of future services, utilizing knowledge of disability/injury or utilizing medical resources to gain needed information ● Clarified diagnoses, medical needs, functional abilities and physical limitations ● Coordinated cost efficient services in a timely, efficient manner ● Facilitated medical services with physicians, specialists, therapists, claims representatives, attorneys and employers to help workers’ compensation and long-term disability clients reach optimal functioning ● Completed thorough and concise reports for all parties Vocational: ● Assisted disabled workers return to modified, light or regular duty jobs following an injury ● On-site job analyses to document physical demands of jobs ● Job-seeking skills training ● Transferable Skills Analyses to identify occupational options ● Evaluated employability of SSDI clients

    • Vocational Evaluator
      • 1986 - 1989

      ● Clientele included individuals with developmental delays, physical and psychiatric limitations ● Used standardized tests, work samples, situational assessment and observations to assess the client's skill level ● Formulated individualized plans to provide job-seeking skills, personal, social, and vocational adjustment ● Clientele included individuals with developmental delays, physical and psychiatric limitations ● Used standardized tests, work samples, situational assessment and observations to assess the client's skill level ● Formulated individualized plans to provide job-seeking skills, personal, social, and vocational adjustment

Education

  • University of Wisconsin-Madison
    Master’s Degree, Rehabilitation Counseling
    1984 - 1985
  • University of Wisconsin-Madison
    Bachelor’s Degree, Rehabilitation Education
    1980 - 1984

Community

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