Ellen Naulaerts
Aftersales at Vermeiren België N.V.- Claim this Profile
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Bio
Experience
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VERMEIREN Belgium
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Belgium
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Medical Equipment Manufacturing
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1 - 100 Employee
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Aftersales
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Sep 2019 - Present
Achterbroek From the arrival of repairs and/or returned products, I distribute and manage them with meticulous administration and invoicing. Communication with customers about repairs, technical questions and possible complaints. Iwork very closely with our internal repair service and our external customers.
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Troostwijk Auctions
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Netherlands
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International Trade and Development
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100 - 200 Employee
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Aftersales Department
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Jun 2014 - Aug 2019
Antwerp Area, Belgium Administrative follow-up of the Belgian online auctions: payments, credit notes. Answering questions of customers by email and telephone regarding the online auctions. Contacting customers regarding new offers, payment and delivery follow-up. Follow-up of complaints.
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Back Office Administrator @ Financial and HR Department
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Mar 2014 - Apr 2014
Antwerp, Wilrijk An interesting temporarily experience within a young company. I was responsible for: - reception - office management - project management (creation & follow up of projects with the sales department, consultants and project engineers) - document management - follow up of the time registration of all employees - travel and catering arrangements - back office support for the financial director and HR director
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GEVERS
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Belgium
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Legal Services
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100 - 200 Employee
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Allround assistant to a Senior Trade Mark Attorney
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Apr 2006 - Feb 2014
Antwerp Area, Belgium Administrative assistance to Trade Mark & Design Attorneys and follow-up of files: - correspondence, cost estimations and invoices in Dutch, English and French - customer contacts Office management: - reception - management the internal agenda of a senior Trade Mark Attorney - purchase of office supplies - internal planning
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Internal commercial assistant
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Feb 2006 - Apr 2006
Antwerp Area, Belgium supporting the customer service department booking of containers in the internal database
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Administrative assistant
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Jan 2006 - Feb 2006
Antwerp Area, Belgium Contacting new members and subscribers in order to update the database Contacting participants for the yearly contest Updating the website with Dreamweaver.
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Receptionist
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Sep 2005 - Jan 2006
Antwerp Area, Belgium welcoming visitors, answering phone, mail management, meeting rooms organization, handling correspondence and phone management for the superiors, general office logistic support
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Education
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Syntra
Desktop Publisher/Graphic Design -
Katholieke Hogeschool Mechelen
Bachelor's degree, Audiovisual communication -
AP Hogeschool Antwerpen
bachelor, Communication management - advertising -
University of Antwerp
Communication sciences