Ellen Morrow

Assistant Property Manager at FCA Management LLC
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Contact Information
us****@****om
(386) 825-5501
Location
Charleston, South Carolina Metropolitan Area

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Lauren Admirand

I have had the pleasure of working with Ellen for over 2 years. Ellen has been my right hand at LPA and has maintained our portfolio through ownership transitions, redevelopments, and personnel changes. Her professionalism and dedication to excellent customer service has resulted in positive tenant and vendor relationships, as well as owners and senior management within the organization. Ellen is the epitome of what you want your ideal assistant to be, and I've been very fortunate to have her by my side the last two years.

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Credentials

  • Working with Upset Customers
    LinkedIn
    Nov, 2022
    - Oct, 2024

Experience

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Assistant Property Manager
      • May 2018 - Present

      Apply tenant receipts, with follow through to eviction and collections as needed. Assist in renewal process and work with Bees Ferry maintenance and management team to maximize resident retention and optimum occupancy percentages. Tour prospective tenants around apartment units and amenities; process lease applications and administer leases throughout move in process. Manage resident move outs and final account statements. Assist in accounting month end procedures. Apply tenant receipts, with follow through to eviction and collections as needed. Assist in renewal process and work with Bees Ferry maintenance and management team to maximize resident retention and optimum occupancy percentages. Tour prospective tenants around apartment units and amenities; process lease applications and administer leases throughout move in process. Manage resident move outs and final account statements. Assist in accounting month end procedures.

    • United States
    • Real Estate
    • 100 - 200 Employee
    • Field Inspector
      • Jan 2018 - May 2018

      Conducted move in orientations/inspections with new residents and pre-move out inspections with vacating residents. Completed recurring vacant property inspections. Initiated online marketing process for recently vacated homes by taking interior/exterior pictures and submitting property survey to corporate. Conducted move in orientations/inspections with new residents and pre-move out inspections with vacating residents. Completed recurring vacant property inspections. Initiated online marketing process for recently vacated homes by taking interior/exterior pictures and submitting property survey to corporate.

    • United States
    • Leasing Non-residential Real Estate
    • 1 - 100 Employee
    • Property Manager
      • Jun 2015 - Jan 2018

      Managed 10 properties in the Charlotte and Charleston regions, with a combination of office, retail, and special use. Main responsibilities include tenant relations, lease administration, complete ownership of work orders for all facilities, manage 300-space parking garage in downtown Charleston. Also responsible for assisting in the posting of monthly rent, late fees, tenant billables, etc. Assist in gathering information for annual budgets and reconciliations. Managed 10 properties in the Charlotte and Charleston regions, with a combination of office, retail, and special use. Main responsibilities include tenant relations, lease administration, complete ownership of work orders for all facilities, manage 300-space parking garage in downtown Charleston. Also responsible for assisting in the posting of monthly rent, late fees, tenant billables, etc. Assist in gathering information for annual budgets and reconciliations.

    • Assistant Property Manager
      • Mar 2015 - Jun 2015

      Support commercial property managers on portfolio of 3 million SF including properties from former Crescent, Faison, and Crosland assignments. Duties included posting rent payments, tenant relations, physical asset inspections, correspondence, invoicing, and other tasks as necessary. Also participated in corporate office relocation by sending formal notice to over 600 tenants. Support commercial property managers on portfolio of 3 million SF including properties from former Crescent, Faison, and Crosland assignments. Duties included posting rent payments, tenant relations, physical asset inspections, correspondence, invoicing, and other tasks as necessary. Also participated in corporate office relocation by sending formal notice to over 600 tenants.

    • Assistant Property Manager
      • Nov 2007 - Mar 2015

      Assistant Property Manager for 295 residential units in Blakeney. Acted as manager in charge in the absence of property manager. Responsible for applying tenant receipts each month, following up on collections, coordinating work orders, managed leasing associates, among other duties. Maintained average occupancy of 92-95% throughout tenure. Assistant Property Manager for 295 residential units in Blakeney. Acted as manager in charge in the absence of property manager. Responsible for applying tenant receipts each month, following up on collections, coordinating work orders, managed leasing associates, among other duties. Maintained average occupancy of 92-95% throughout tenure.

    • United States
    • Real Estate
    • 1 - 100 Employee
    • Leasing Specialist, Assistant Property Manager
      • Jan 2006 - Nov 2007

      Toured potential residents, signed up new residents, and ensured retainage of existing residents. Acted as front office liason for property owner. Toured potential residents, signed up new residents, and ensured retainage of existing residents. Acted as front office liason for property owner.

    • Morocco
    • IT Services and IT Consulting
    • 1 - 100 Employee
    • Assistant Store Manager
      • Sep 2004 - Sep 2005

      Senior Management role responsible for oversight of merchandising, area managers and sales personnel for soft and hard line stores. As a senior manager, was responsible for executing corporate strategies in the local markets. Senior Management role responsible for oversight of merchandising, area managers and sales personnel for soft and hard line stores. As a senior manager, was responsible for executing corporate strategies in the local markets.

    • United States
    • Retail
    • 700 & Above Employee
    • Department Manager/Operations Manager
      • Oct 1999 - Sep 2004

      Managed sales, merchandising, operations and personnel functions for multiple stores and achieved maximum profitability for corporate. Managed the hiring, training and termination process, in addition to evaluating employees on a regular basis. Managed sales, merchandising, operations and personnel functions for multiple stores and achieved maximum profitability for corporate. Managed the hiring, training and termination process, in addition to evaluating employees on a regular basis.

    • United States
    • Retail
    • 700 & Above Employee
    • Area Sales Manager
      • Jan 1993 - Nov 1999

      Received promotion from Cosmetics manager to Ladies Ready to Wear manager, a substantial increase in SF and sales volume.. Daily managerial functions with emphasis on heightened personnel development/training to achieve superior customer service through enhanced teamwork. Staffed and merchandised cosmetics area for grand opening of a brand new store. Received promotion from Cosmetics manager to Ladies Ready to Wear manager, a substantial increase in SF and sales volume.. Daily managerial functions with emphasis on heightened personnel development/training to achieve superior customer service through enhanced teamwork. Staffed and merchandised cosmetics area for grand opening of a brand new store.

Education

  • Meredith College
    Bachelor of Arts - BA, Social Work
    1980 - 1984

Community

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