Experience

Midlands Simon Community

• Ireland
• Non-profit Organization Management
• 1 - 100 Employee

• Social Care Worker

  • Jan 2022 - Present

  • Working on average 38 hours a week in both emergency accommodation services. I work fixed 12.5-hour shifts, which are both day and night shifts. This job is a lone working job meaning I am solely responsible for running the emergency accommodation and ensuring that all service users are kept safe. • I work with people with a broad range of support needs, like people with intellectual disabilities, mental health disorders like schizophrenia, and health issues like epilepsy. This has really expanded and improved my caring skills and techniques, adjusting these techniques to the person's needs. • I have regular contact with fellow social care workers, probation officers, psychologists, counselors, and the local guards to discuss matters of the service users. I have also sat in meetings with the service user and their probation officer and the psychologist. • I provide emotional support to service users, discussing any personal issues they may have, regularly advising, understanding, and empathising with them. • I administer and manage the medication of the service users. • I manage the accommodations budget, collecting rent money off service users and documenting all sources of spending in the weekly budget. • I regularly give advice over the phone to people inquiring about emergency accommodation. These conversations can get quite emotional for the individual calling so it is important to be empathetic and to actively listen in a caring manner. • Complete a large amount of paperwork daily in regards to service users’ medication intake, how they presented throughout the day, professional contacts etc. • Praised on my ability to provide support and advice to service users Show less


Scoil Columbain
• United States
• Substitute Teacher

  • Jan 2023 - Present

Peter McVerry Trust
• Ireland
• Non-profit Organizations
• 200 - 300 Employee
• Social Care Worker

  • Jan 2023 - Present


Nua Healthcare Services

• Ireland
• Hospitals and Health Care
• 500 - 600 Employee

• Social Care Worker

  • May 2021 - Jun 2023

  • Currently working as a relief social care worker working 36 hours a week in a mental health house and a high support house. • Working in the mental health house has given me a significant amount of experience in the behaviour patterns and thought processes that mental illnesses may cause. • Furthermore, working in the high support house requires the ability to use adequate restraints using MAPA techniques, while remaining calm and confident in your ability to handle the situation. Incidents would happen very regularly hence why it is a high support house. Incidents could happen anything between once and four times a week. Service users would attempt to hurt staff creating a stressful and intense environment, so having the ability to remain calm, and relaxed is crucial for this job. • Assisted autistic/mentally ill children and adults with healthcare duties, such as washing, brushing teeth, changing clothes etc. • Administered medication daily to service users. • Performed calming techniques with service users to help them calm down when heightened and agitated. • Dealt with challenging behaviours such as throwing, kicking, biting, hitting, and learned how to handle these situations. • Completed paperwork daily, filling out behaviour monitoring paperwork, service users' health monitoring paperwork, and completing a large amount of paperwork on the computer. • Praised for my positive mindset and stress-free attitude no matter what the circumstances were. • Created daily, weekly, and monthly goals for service users to try and help them become as independent as they can. • Created positive relationships with service users, where they can trust me with any issues they may have, while also enjoying my company doing fun activities together like bowling, going to the cinema, and going for walks. • Worked with service users that are nonverbal. This has taught me how to understand sign language and the ways in which they comminate. Show less



QUIZ Clothing

• United Kingdom
• Retail Apparel and Fashion
• 200 - 300 Employee

• Retail Assistant

  • May 2019 - May 2021

  • Working 16 hours per week during term time and full-time during holidays while completing a full-time degree. • Completing accounting paperwork twice a day and weekly and monthly reports regarding earnings and targets. • Learned how to merchandise stock, where to place certain clothing and how to position them on the floor. • Received an out of the ordinary review and compliment from a shopper and was personally recognised by the store owner for exceptional customer service. • Recognised for coming on top of weekly sales on multiple occasions. • Created a positive and happy presence in the store to easily engage with customers and drive sales. Show less



JP Steakhouse Mullingar

• Waitress

  • May 2019 - Sep 2019

  • Worked night shifts during the summer on top of a full-time day job answering calls and organising table bookings. • Learnt how to pull pints and how to correctly pour wine, learning about the diverse types of wine. • Grew the customer base in the restaurant from a vast network of loyal customers from previous roles. • Worked night shifts during the summer on top of a full-time day job answering calls and organising table bookings. • Learnt how to pull pints and how to correctly pour wine, learning about the diverse types of wine. • Grew the customer base in the restaurant from a vast network of loyal customers from previous roles.



Esquires Coffee Ireland

• Ireland
• Hospitality
• 1 - 100 Employee

• Barista

  • May 2018 - Sep 2019

  • Supported the kitchen staff during particularly busy periods and frequently stayed late to help other staff complete their tasks to the high standard required in the café. • Served a full café (50+ customers an hour working) in 2 key areas at the till or the coffee machine whilst completing HACCP cleaning checks throughout the day as part of a small team. • Built strong and trusting relationships with regular customers, listening to vulnerable customers who might spend hours at a time in the café. Successfully completed all tasks while providing a personal service to all customers. • Recognised the difficulty of the stairs for some customers and went out of my way to help a regular customer up and down the stairs to the café. Show less