Ellen M.

Pharmacovigilance and Medical Information Associate II at Veristat
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Contact Information
us****@****om
(386) 825-5501
Location
Montreal, Quebec, Canada, CA
Languages
  • English Native or bilingual proficiency
  • French Native or bilingual proficiency

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Mahmoon Mian

Ellen is a hard working and dedicated professional who has demonstrated excellent skills in the pharmaceutical industry. As her colleague for many years, I can attest to her excellent work ethic, her skills in dealing with patients, and her reliability as a colleague. She has repeatedly demonstrated the ability to manage several tasks at once, to work independently when called for, and be a proactive member of her medical information team, contributing her time and her efforts to ensure the smooth and cohesive functioning of the department. Her competence in the Medical Information and Pharmacovigilance field as well as her customer focused approach would make her a valuable addition to any company.

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Credentials

  • DIA
    Drug Information Association

Experience

    • United States
    • Research Services
    • 300 - 400 Employee
    • Pharmacovigilance and Medical Information Associate II
      • Nov 2022 - Present

    • Canada
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Pharmacovigilance Associate
      • Feb 2021 - Jun 2022

    • Canada
    • Pharmaceutical Manufacturing
    • 1 - 100 Employee
    • Medical Information Associate
      • Sep 2019 - Aug 2020

      Documenting, understanding and responding to medical questions on Roche pharmaceutical products from customers. Using interpretive and analytical skills, and knowledge of medicine/science to perform research of the medical literature (e.g. Medline, Biosis, Embase) and Roche information systems. Initial collection/processing of spontaneous adverse events on Roche marketed products in accordance with local/global policies and timelines. Initial collection/processing of product complaints on Roche marketed products in accordance with local/global policies and timelines. Show less

    • Canada
    • Pharmaceutical Manufacturing
    • 700 & Above Employee
    • Medical Information Associate
      • Nov 2017 - Jul 2018

    • Japan
    • Biotechnology Research
    • 700 & Above Employee
    • Medical Affairs Associate
      • Jun 2007 - Jun 2015

      -Providing accurate, balanced and timely medical information to patients and Health Care Professionals on requests. -Providing written correspondence based on medical information standard responses on an as needed basis. -Providing customized medical information letters as requested by HCPs. -Identifying and reporting adverse events communicated by patients and HCPs. -Identifying and collecting product quality complaints communicated by customers and documenting them as per internal and global procedures. -Evaluating and documenting all medical and product-related customer inquiries and responses in appropriate databases. -Meeting qualitative and quantitative customer satisfaction metrics as determined by the department. -Maintaining up-to-date knowledge of Shire product portfolios including product packaging and Monographs. Show less

    • United States
    • Pharmaceutical Manufacturing
    • 300 - 400 Employee
    • Compliance Analyst
      • 2005 - 2007

      Issuing and maintaining departmental and method SOPs. Maintaining ‘ Assay List ’ with new and revised validation reports. Reviewing Certificates of Analysis for in-house Quality Control. Issuing and maintaining departmental and method SOPs. Maintaining ‘ Assay List ’ with new and revised validation reports. Reviewing Certificates of Analysis for in-house Quality Control.

Education

  • Concordia University
    B.Sc. Specialization, Biology
    1998 - 2002
  • CEGEP - John Abbott College
    DEC, Science
    1995 - 1998

Community

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