Ellen Hamburg
Quality CAD & BIM Coordinator at BSI Engineering- Claim this Profile
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Bio
John Finkell
It is with great pleasure and confidence that I recommend Ellen database administration and helpdesk roles. She was brought on specifically to take over my duties in managing and administering a new document control and management solution so I could refocus on other design automation efforts. It was immediately evident that our choice of Ellen for this role could not have been better. She was able to draw on her previous Help Desk and administrative experiences to take an initial technology foundation and framework and with great initiative and creativity quickly achieved an excellent level of customer satisfaction and trust internally as well as externally with the client and vendors.
John Finkell
It is with great pleasure and confidence that I recommend Ellen database administration and helpdesk roles. She was brought on specifically to take over my duties in managing and administering a new document control and management solution so I could refocus on other design automation efforts. It was immediately evident that our choice of Ellen for this role could not have been better. She was able to draw on her previous Help Desk and administrative experiences to take an initial technology foundation and framework and with great initiative and creativity quickly achieved an excellent level of customer satisfaction and trust internally as well as externally with the client and vendors.
John Finkell
It is with great pleasure and confidence that I recommend Ellen database administration and helpdesk roles. She was brought on specifically to take over my duties in managing and administering a new document control and management solution so I could refocus on other design automation efforts. It was immediately evident that our choice of Ellen for this role could not have been better. She was able to draw on her previous Help Desk and administrative experiences to take an initial technology foundation and framework and with great initiative and creativity quickly achieved an excellent level of customer satisfaction and trust internally as well as externally with the client and vendors.
John Finkell
It is with great pleasure and confidence that I recommend Ellen database administration and helpdesk roles. She was brought on specifically to take over my duties in managing and administering a new document control and management solution so I could refocus on other design automation efforts. It was immediately evident that our choice of Ellen for this role could not have been better. She was able to draw on her previous Help Desk and administrative experiences to take an initial technology foundation and framework and with great initiative and creativity quickly achieved an excellent level of customer satisfaction and trust internally as well as externally with the client and vendors.
Experience
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BSI Engineering
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United States
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Design Services
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200 - 300 Employee
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Quality CAD & BIM Coordinator
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Nov 2022 - Present
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Jacobs
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United States
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Business Consulting and Services
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700 & Above Employee
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Project Design Automation Lead
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Nov 2012 - Present
Lead implementation and customization of a document management solution for new projects, enabling 400 technical staff on each project to find and edit critical documents more easily. Empower the team to work independently with comprehensive documentation for project software and systems Lead application training for groups of 1 to 60 clients, contractors, and engineering staff, both in-person and online Provide technical support to hundreds of ProjectWise users Accountable for returning thousands of deliverables to a major client’s document management system over the course of several years. Track the log of promises made, promises kept, and track performance metrics as part of the larger Lean IPD team Show less
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Trustaff
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United States
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Staffing and Recruiting
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700 & Above Employee
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Travel and Housing Coordinator
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Feb 2011 - Nov 2012
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Model Group
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United States
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Real Estate
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1 - 100 Employee
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Administrative Assistant
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Mar 2010 - Oct 2010
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Cincinnati-Hamilton County Community Action Agency
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United States
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Non-profit Organizations
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100 - 200 Employee
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HR Temp. Administrative Assistant
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Sep 2009 - Mar 2010
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The University of Akron
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United States
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Higher Education
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700 & Above Employee
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Computer Support Technician
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Jan 2007 - May 2009
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Education
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The University of Akron
BFA