Experience

Auris Group of Hotels

• United Arab Emirates
• Hospitality
• 1 - 100 Employee

• Sales Representative

  • Apr 2016 - Present

  Sales and Reservation Agent Sales and Reservation Agent



Regency Travel & Tours

• Hospitality
• 200 - 300 Employee

• Travel Consultant

  • Aug 2011 - Dec 2015

  Reception, Telephony, Data and Filing Attendance and Schedules, Endorsements, Ticketing and Reservation Reception, Telephony, Data and Filing Attendance and Schedules, Endorsements, Ticketing and Reservation



ResultsCX

• United States
• Outsourcing and Offshoring Consulting
• 700 & Above Employee

• CUSTOMER SERVICE REPRESENTATIVE

  • Mar 2011 - Jul 2011

  IT, Telephony, Data and Reporting to Training, Quality and Center Management IT, Telephony, Data and Reporting to Training, Quality and Center Management



Accenture

• Ireland
• Business Consulting and Services
• 700 & Above Employee

• BPO PROCESSOR/DATA ANALYST

  • Mar 2008 - Feb 2010

  • Analyses data processes. • Help clients to successfully address cash flow and liquidity pressures, position for growth, and deliver immediate and sustainable cost savings. • Help clients achieve high performance, enabling clients to focus on shoring-up their business and capturing customer mindshare. • Manages all incoming calls and switchboard • Computes bills, collects payment and processes payment transactions. • Ensure the end-to-end products and capabilities are administered well and help healthcare companies achieve high performance. Show less