Experience

Storyhouse

• United Kingdom
• Performing Arts
• 1 - 100 Employee

• People and Payroll Administrator

  • Jan 2023 - Present



Wirral University Teaching Hospital NHS Foundation Trust

• United Kingdom
• Hospitals and Health Care
• 700 & Above Employee

• Clinic Clerk/Receptionist

  • Oct 2022 - Dec 2022

  Role involved receptionist duties such as communicating with patients and staff over the phone, which required both confidence and professionalism. Duties also included checking patients in for appointments, creating new appointments on the spot and above all, handling their personal data respectful and carefully. Copious work experience in a retail environment afforded me the advantage of recognising the benefit of a personable and friendly manner, particularly when dealing with nervous patients and children. Inputting data onto the NHS NIMS system imparted valuable skills and exercised ability to adhere to Data Protection Policies in place. Towards the end of my contract, flexibility was required as the hub closed down, so the remainder of my contract was to be carried out in various locations across the Trust, including large hospitals such as Arrowe Park. Confidence in my role was required, as was efficiency to make the process as smooth as possible for patients and staff. Show less



St Chad's Catholic and Church of England High School

• 1 - 100 Employee

• English Tutor

  • May 2022 - Jun 2022

  • Supported students’ English studies as part of the National Tutor Programme (NTP). • Role involved preparing level-appropriate lessons for the children, adapting material where necessary if a child was struggling or finding the activities not challenging enough. • Time management was key to ensure all activities were completed within the allotted time slots so that students arrived on time to subsequent lessons. • Supported students’ English studies as part of the National Tutor Programme (NTP). • Role involved preparing level-appropriate lessons for the children, adapting material where necessary if a child was struggling or finding the activities not challenging enough. • Time management was key to ensure all activities were completed within the allotted time slots so that students arrived on time to subsequent lessons.



Deichmann

• Germany
• Retail
• 700 & Above Employee

• Sales Assistant

  • Sep 2021 - Mar 2022

  • Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. • Effective multitasker with strong organisational skills that thrives in fast-paced, deadline-orientated environments. • Known for strong relationship-building and communication skills, offering ability to foster positive work culture among the team. • Often nominated by public through company's 'Feetback' forum for outstanding customer service. • Confident Sales Assistant providing excellent customer service thanks to exceptional people skills and dedicated work ethic. • Effective multitasker with strong organisational skills that thrives in fast-paced, deadline-orientated environments. • Known for strong relationship-building and communication skills, offering ability to foster positive work culture among the team. • Often nominated by public through company's 'Feetback' forum for outstanding customer service.



British Council

• United Kingdom
• Non-profit Organizations
• 700 & Above Employee

• English Language Assistant

  • Oct 2020 - May 2021

  • Taught English to primary school children in Spain between the ages of 6 and 12. • Organisation required to plan lessons for each class, editing the content and approach depending on the class’s age and ability. • Creative approach when teaching more difficult concepts, such as making a giant Snakes and Ladders board game for younger children to practice counting and double-digit numbers. • Taught English to primary school children in Spain between the ages of 6 and 12. • Organisation required to plan lessons for each class, editing the content and approach depending on the class’s age and ability. • Creative approach when teaching more difficult concepts, such as making a giant Snakes and Ladders board game for younger children to practice counting and double-digit numbers.



TOMS

• United States
• Retail Apparel and Fashion
• 300 - 400 Employee

• Keyholder

  • Oct 2019 - Mar 2020

  • Promotion from previous role as Sales Assistant.• Often delegated jobs by management that required innovation and creativity regarding product displays to make them appealing to customers.• Tasked with opening and closing the store, ensuring things ran smoothly throughout the day, and cashing up the tills at the end of the day.• Accurately managed cash transactions on a daily basis, which improved my attention to detail in order to keep the tills properly balanced at all times.

• Sales Assistant

  • Jul 2018 - Sep 2019

  • Dependable Sales Assistant offering outstanding levels of service through helpful, effective communication. • Bringing a can-do attitude to all tasks, ensuring jobs are completed accurately and efficiently for continued customer and management satisfaction. • Willingness to learn specificities of the company, including their sizing system, style recommendations and how to advise the fit of the shoes.



Clarks

• United Kingdom
• Retail
• 700 & Above Employee

• Children's Shoe Measurer and Fitter

  • May 2017 - Dec 2017

  • Confident sales assistant who thrived in this fast-paced working environment over the peak summer months when customers were buying school shoes. • Experienced in providing personalised and efficient customer service on a daily basis in-store. • Strong team player who can serve a diverse range of customer needs. • Confident sales assistant who thrived in this fast-paced working environment over the peak summer months when customers were buying school shoes. • Experienced in providing personalised and efficient customer service on a daily basis in-store. • Strong team player who can serve a diverse range of customer needs.