Experience

Progress Vehicle Management Ltd

• United Kingdom
• 1 - 100 Employee

• Claims Handler

  • Jun 2023 - Present

  - Processing new claims notifications - Appropriate delegation and handling of all correspondence, written and electronic - Collecting accurate infomation and documents to proceed with claims - Monitoring the progress of claims - Ensuring the customer is treated fairly and that the customer recieves excellent service in accordence with indutry and company guidelines - Taking responsibility for productivity and profit - Adhearing to legal requierments, industry regulations and customer quality standards set by the company. Show less



The Chancery

• United Kingdom
• Hospitality
• 1 - 100 Employee

• Bar Waitress

  • Dec 2016 - Present

  • Communicated effectively with kitchen staff regarding customer allergies, dietary needs and other special requests. • Delivered exceptional service by providing timely and friendly service to every customer. • Answered phones politely and promptly while accurately recording and confirming reservations. • Calculated charges, issued bills and collected payments. • Demonstrated awareness of liability issues and legal requirements by confirming legal drinking age and discontinuing service to intoxicated guests. • Cleaned, sanitised and organised food, alcohol, bins, dry storage racks and chemical storage room. Show less



KINEKTA

• United Kingdom
• Staffing and Recruiting
• 1 - 100 Employee

• Delivery Consultant

  • Jan 2023 - Jun 2023

  Kinekta are a renewable energy recruitment company focused on connecting specialist talent to clients and their projects across the global renewables industry. We’re proud to partner with leading multinational energy companies and consultancies, who trust us to solve their hiring challenges and help them meet their net zero targets. Our understanding of the renewable energy industry allows us to provide a truly consultative experience to both our clients and candidates, and a quality of service that is second to none. Our specialist key sectors: • Offshore Wind • Onshore Wind • Solar PV • Combined Heat & Power • Battery Energy Storage Systems • Transmission & Distribution We work with an expert network of both passive and active candidates and ensure that we engage with our clients to identify the right contractor to complete a specific project or the perfect new member of staff for their team. Show less



London South East Colleges

• United Kingdom
• Education Management
• 200 - 300 Employee

• Programme Administrator

  • Aug 2021 - Jan 2023

  • To provide general administrative support in all operations of the Employment and Innovation directorate.• Coordinated and allocated resources to support service team.• Provide outstanding customer service in our function to ensure high levels of satisfaction, performance and a high consistent quality and efficient service.• Compiled data on team activities and prepared reports for senior management review.• Work closely with marketing to ensure all Employment and Innovation courses are correctly advertised, application and register interest processes are effective and clear communications are in place.• Controlled expenditure on supplies, equipment and services to meet budget targets.• Co-ordinating enrolment activities with the wider Employment and Innovation team ensure all course meet the required recruitment targets• Undertake general office duties, answering the phone, filing, dealing with enquiries from staff, students, contractors and visitors in an efficient and friendly manner. Show less

• Business Administrator

  • Dec 2019 - Nov 2021

  At the start of my apprenticeship I was able to communicate with people face to face but 2 months in the Covid-19 pandemic started which changed the way the team could work, this meant that all work and meetings took place remotely via Outlook Emails, Zoom and Microsoft Teams for audio/video calls.• I am able to use a range of Microsoft packages including Word, Excel, Teams, PowerPoint, and Outlook. I frequently use software packages almost every day for a variety of tasks. For example: Excel spreadsheets for student/employer information and reports, Word for minutes, agendas and referral documents.• I take minutes for 6 of our employer panel meetings and provide the documents for all attendees, including the Chair and the work experience advisors. All documents used to make sure these meetings go as smoothly as possible contains employer information which hold sensitive and confidential information, such as employers contact details. I am is careful to use encrypted email software when distributing and saving these documents.• I take part in regular training to remind herself of all the regulations within our organisation, such as health and safety, data protection, safeguarding and fire safety.• I am punctual when attending work, meetings and work-related events. I am always considerate to ensure that she acts accordingly and represents the organisations values. I would like to say I am proactive and has self-motivation to complete tasks and is able to motivate others by offering help. Show less

• Work Experience

  • Nov 2019 - Nov 2019