Experience

Sofitel Mauritius L'Impérial Resort and Spa
• Mauritius
• Hospitality
• 1 - 100 Employee
• Accounts Payable Officer

  • Dec 2022 - Present

Luxe Voyage DMC
• Internal Audit Officer

  • Apr 2022 - Nov 2022
• Debtor Officer

  • Mar 2018 - Mar 2022


InterContinental Mauritius Resort Balaclava Fort

• Reservation Supervisor and Rate Controller

  • Dec 2015 - Feb 2018

  Responsibilities: To check daily all reservations made via Extra-nets. To deal with and respond to e-mails and faxes with a turnaround of maximum of 48 hours. To maintain a high level of telephone skills while promoting the hotel through good selling and communication skills. To be fully conversant with market segments and rate plans, as well as special rates, promotions and packages. Send quotations to direct customers and make the necessary follow-up in regards to invoice, booking and payment. Conversation and interaction with guest. Skills to propose guest with upgrade to other room categories or meal plan they did book with supplement. To check reservation pick up report. To control the rate on system. To supervise the work of the reservation officer. Show less



Starwood Hotels & Resorts Worldwide, Inc.

• Hospitality
• 100 - 200 Employee

• Central reservation agent

  • Oct 2012 - Dec 2015

  Responsibilities: To check daily all reservations made via Extra-nets. To deal with and respond to e-mails and faxes with a turnaround of maximum of 48 hours. To maintain a high level of telephone skills while promoting the hotel through good selling and communication skills. To be fully conversant with market segments and rate plans, as well as special rates, promotions and packages. Send quotations to direct customers and make the necessary follow-up in regards to invoice, booking and payment. Conversation and interaction with guest. Skills to propose guest with upgrade to other room categories or meal plan they did book with supplement. Show less



Le Meridien Ile Maurice

• Mauritius
• Hospitality
• 1 - 100 Employee

• National Trainee Apprentice NC3 Level in Front Office

  • Jun 2011 - Aug 2012

  Trainee at Le Meridien Ile Maurice as Receptionist, Bell Boy, Guest Relation Officer and Guest Service operator. Trainee at Le Meridien Ile Maurice as Receptionist, Bell Boy, Guest Relation Officer and Guest Service operator.



Sofitel

• France
• Hospitality
• 700 & Above Employee

• Food and Beverage Cashier

  • Apr 2008 - Apr 2011

  Handled and billed the entire extra consumed by the guest on opera and micros system. Handled and billed the entire extra consumed by the guest on opera and micros system.