HR/Social Media Marketing

• Mar 2019 - Present

- Payroll and employee satisfaction- Social media marketing, specifically LinkedIn, Facebook and Instagram- Recruitment and advertising of employment opportunities - Payroll and employee satisfaction- Social media marketing, specifically LinkedIn, Facebook and Instagram- Recruitment and advertising of employment opportunities

Marketing Executive

• Oct 2020 - Jun 2022

Receptionist

• Feb 2017 - Mar 2019

• Liaise and assist some 200+ incoming customer and supplier calls and allocate them/take messages for the correct department, assist customers with making bookings and breakdowns for their vehicles• Assisting after sales with updating customers on the progress of their vehicles, retrieving and sending service history for vehicles, and creating visuals for the 80+ after sales customers for the following day to ensure every customer is seen in a timely and organised manner• Take sales enquiries and allocate them to sales executives via both an online portal and customers walking into the showroom • Maintain an exceptional level of standards throughout the day, keeping customer and staff areas clean and presentable• Experienced with CDK Autoline and S-Gate.

Sales Assistant

• Oct 2016 - Feb 2017

• Customer service/store assistant based on the shop floor in a highly popular area with high footfall• Named key holder for the store after 6 weeks of employment•Obtained invaluable customer service skills, aiding customers with outfit recommendations and garment requests• Assisted management with visual merchandising, gaining design techniques whilst bringing fresh ideas into the displays• Assisted other stores by transferring stock out to them and their customers• Obtained an understanding of the importance of target setting, target meeting and customer data capturing• Experienced with DX Online Referrals.

Hiredesk

• 2015 - 2016

• Entered the company as an administrative assistant. Liaised daily with MD and Financial Director organising their diaries. Worked alongside HR Manager assisting with payroll, new starters, policy development, etc. • Worked alongside Transport, assisting with movement orders and organising pick-up and delivery of machines to nationwide locations.• Worked alongside the Plant Manager assisting with clients' requests and picking up on opportunities for further business, liaising with high-end clients.• Assisted in the organisation of company events such as internal motivational events, charitable events, and trade fairs; organised event set up and assisted during the events themselves, encouraging potential clients to become involved.• Managed social media sites including LinkedIn, Facebook and Twitter; created customer interaction with the use of competitions and imagery, developed job posts for current job opportunities, etc.• Left the company as controller of the hire desk - successfully converting hire enquiries to ongoing long term contracts, organising orders and order numbers, assigning machinery to sites, creating and participating in audits, dealing with clients and client satisfaction daily.• Experienced with Sage Accounts and Insphire.

Groom

• Mar 2012 - Aug 2015

• Listened to and assisted owners with requests for their horses, planning individual and tailored training and exercise regimes• Gained basic veterinary knowledge of animals by assisting during medical procedures taking place on the yard• Ability to make decisions under pressure based on both current situation and long-term effects• Gained planning techniques ordering feed, hay and bedding for the stables, practised general ‘farming’ duties including building electric fencing, removing fallen trees, etc.• Exercising competition horses to match their ability, and fit in with their training programme