Engagement Officer

• Jun 2022 - Present

Volunteer Coordinator

• Jan 2021 - Jul 2022

Volunteer Coordinator within the Income Generation Team. Leading the implementation and coordination of a new corporate volunteering programme. Liaising with the Corporate Partnerships team and the Volunteering team to deliver on corporate volunteering opportunities. Working to match volunteers across a range of volunteering opportunities as well as collecting impact data to inform the organisations corporate volunteering approach going forward. Volunteer Coordinator within the Income Generation Team. Leading the implementation and coordination of a new corporate volunteering programme. Liaising with the Corporate Partnerships team and the Volunteering team to deliver on corporate volunteering opportunities. Working to match volunteers across a range of volunteering opportunities as well as collecting impact data to inform the organisations corporate volunteering approach going forward.

Community Development Worker and Communications Assistant

• Oct 2019 - Jan 2021

Community Engagement Worker, Big Local Oldham - Action Together Delivering asset based community engagement projects as part of the Big Local programme, duties included - Delivery of community engagement across 3 diverse locations, with a range of stakeholders - Supporting community and professional partners to champion and grow existing community projects across the areas - Promotion and marketing of programmes - Delivery of accessible engagement activities - Development of volunteer roles and activities - Liaising with multiple partners to develop policies and procedures - Management of project budgets - Research and development of project and activity opportunities - Community relationship management - Administration of project data and project evaluation Communications Assistant Role; Writing a fortnightly Oldham News Bulletin for the Oldham VCSE Sector (up to 450 respondents). Duties included: - Liaising across Action Together Oldham, at all levels, to gather relevant news and information for the bulletin - Researching relevant local and national information - Creating accessible and engaging ‘good news’ stories - Working with VCSE groups and organisations to feature relevant information within the Bulletin - Using CiviCRM database and Mosaic mailing software Show less

Volunteer and Work Based Training Manager

• Jan 2017 - Dec 2019

Volunteer and Work Based Training Programme Manager HOME Managing the development of 2 multi-access skill focussed programmes. Leading the recruitment, training, personal development and pastoral care for Volunteer and Work Based Training participants. Including; - Development of the first formal Volunteer Programme for the organisation, leading up to 100 volunteer participants - Development of the Work Based training project, creating Apprentice and Intern roles across the organisation - Established and delivered a programme of supported placements for learning disabled artists and care leavers - Project management and delivery of new programme of Dementia and Age Friendly Cinema events and volunteering - HR responsibilities for all work based training roles - Managing multi level Apprentice programme (up to L7) - Promotion and marketing of both programmes - Project Management of HOME Volunteer Scheme - Developed accessible recruitment strategies - Management of two programme budgets - Workshop facilitation for varied age groups - Developing training and induction for variety of volunteer roles - Support funding development for programmes - Administrate and report on all aspects of programmes - Championing valuable volunteer development - Lead staff training in supervision of all volunteer and trainee roles Show less

Community Fundraising Officer

• Nov 2015 - Jan 2017

Manager of the Salford 4 Good charity initiative, liaising across 5 partnership groups to fundraise for local VCSE organisations. Responsible for developing a community focused income generation strategy including;- Management of Admin Apprentice- Planning and delivery of fundraising and grant projects- Developing local business supporter network- Website development and management- Management of marketing and comms- Managing and promoting public donation schemes- Developing public and commercial giving outlets- Managing project staff and volunteers Show less

Office Administrator

• Oct 2015 - Jan 2017

Responsible for all office administration and day-to-day office supervision, inclusive of;- General office administration including acting as the face of the organisation for all visitors- Managing all internal and external enquiries and day to day paperwork- Administrating the organisations DBS service, including answering DBS enquiries, conducting face-to-face application interviews with individuals and groups, reviewing submitted DBS applications and creating application guides and marketing materials- Processing membership and personal data forms- Managing multiple calendars and meeting schedules- Updating Relationship Management databases- Organising travel, meeting, and training arrangements- Minuting a variety of meetings, including external Board of Trustee meetings as part of the organisations Minuting service Show less

Assistant Volunteer Manager

• Sep 2015 - Mar 2016

Supported development of the EMERGE and FareShare GM Volunteer and Give&Gain Work Skills programme. Key achievements; - Installed and developed a new volunteer database - Supported development of ‘Give&Gain’ skills scheme - General program administration - Supporting coordination and administration of corporate volunteering programme. Delivering inductions and supervision of corporate volunteering groups. - Recruitment and promotion event delivery - Coordinating volunteer schedules across teams - Actively supporting volunteers in all activities - Designed training materials, feedback forms, and policy documents and templates Show less

Assistant Volunteer Coordinator

• Jan 2015 - Aug 2015

Coordinator of 450 volunteers, in over 15 roles, across all festival departments and events. Responsible for development of recruitment process in line with external engagement targets to develop accessible volunteer programme. Coordinated the scheduling and delivery of all volunteer interviews and training. Able to prioritize multiple deadlines, working across departments and with external partners to develop high quality and valuable volunteer activity for diverse volunteer group. Responsible for administration of volunteer office, including the training and supervision of an admin assistant, in the management of internal and external comms, maintenance of filing and volunteer database and all volunteer shift and roar schedules. Directly managed planning and delivery of events, including Launch and Closing ceremonies. Well versed in good practice guides and charitable organisation policies, able to safeguard volunteer interests. Show less

Front of House and Facilities Manager

• Sep 2013 - Jan 2015

Main duties include ensuring the smooth running and organisation of the Front of House presence for all events, performances and exhibitions. Including the management of FOH staff and Ambassador Volunteer Team. Assisting all members of the Live at LICA team to assist with the organisation and execution of all Live at LICA activities and events. Main duties include ensuring the smooth running and organisation of the Front of House presence for all events, performances and exhibitions. Including the management of FOH staff and Ambassador Volunteer Team. Assisting all members of the Live at LICA team to assist with the organisation and execution of all Live at LICA activities and events.

Volunteer Coordination Team Administrative Assistant

• May 2013 - Jul 2013

Responsible for all administrative duties surrounding the Volunteer Program. Assisting two volunteer coordinators in all duties. Directly assisting with the recruitment and training of volunteers. Scheduling and maintaining volunteer data, online databases including shift software 'Go 2 Give'. Liaising with MIF departments, artists and other festival associates to ensure a succeful volunteer program and to meet the needs of all involved. Responsible for all administrative duties surrounding the Volunteer Program. Assisting two volunteer coordinators in all duties. Directly assisting with the recruitment and training of volunteers. Scheduling and maintaining volunteer data, online databases including shift software 'Go 2 Give'. Liaising with MIF departments, artists and other festival associates to ensure a succeful volunteer program and to meet the needs of all involved.

F.O.H Staff

• Sep 2011 - Sep 2012

Assisiting the FOH manager to provide an excellent level of FOH service for all visitors, audiences and artists alike. Assisting Live at LICA staff with all events, performances and activites including audience research and direct marketing. Assisiting the FOH manager to provide an excellent level of FOH service for all visitors, audiences and artists alike. Assisting Live at LICA staff with all events, performances and activites including audience research and direct marketing.

Bar Staff/ Team Leader

• Sep 2009 - Jun 2012

Assisted the running of one or more areas of the venue. Including the supervision of teams of up to 20. Assisted with the recruitment and training of student staff. Assisted the running of one or more areas of the venue. Including the supervision of teams of up to 20. Assisted with the recruitment and training of student staff.

Festival Volunteer

• Jun 2009 - Jul 2009

Provided FOH and Ushering duties for performances and events accross the city. Assisted MIF staff, visiting artists and audiences/visitors with any needs and in all duties. Assisted the Volunteer coordinaters in a placement within the team (MIF 2011). This included administraive skills, office management, assisting with the scheduling of volunteer shifts and assisting with all volunteer and public enquiries. Provided FOH and Ushering duties for performances and events accross the city. Assisted MIF staff, visiting artists and audiences/visitors with any needs and in all duties. Assisted the Volunteer coordinaters in a placement within the team (MIF 2011). This included administraive skills, office management, assisting with the scheduling of volunteer shifts and assisting with all volunteer and public enquiries.